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Debra Herst
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Bridge CS5 not detecting camera

May 3, 2013 2:10 PM

Tags: #cs5 #mac #detect #download #os #device #cannot #10.8.3

I just upgraded my MAC to OS 10.8.3, now Adobe Bridge CS5 cannot detect my camera when I plug in to download images. What do I need to do to correct this?

 
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  • Currently Being Moderated
    May 3, 2013 2:13 PM   in reply to Debra Herst
     
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  • Omke Oudeman
    4,001 posts
    Nov 27, 2004
    Currently Being Moderated
    May 3, 2013 4:17 PM   in reply to MichaelKazlow

    Moved to Bridge General Discussion

     

     

    Can you provide more details, what version of Bridge (check About Bridge) and what camera are you using.

     

    In general, plugging the camera to the computer is not the best workflow, it would be safer and faster to get a USB or firewire card reader and put your card in the reader.

     

    If you go to the menu file / get photo's from camera you will be provided with Adobe Photodownloader. Check the options and use the advanced menu. But be warned, don't let APDL delete your files form the card. This is very dangerous because you first should check if your files are correct and make a back up before considering to delete the files from the card. If you are sure everything is OK put the card back in the camera and use the camera software to delete the files, I personally use the format card option to have a clean start.

     
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