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DW crashes when toolbar with sub items is clicked

May 4, 2013 7:27 AM

Tags: #cs6 #crash_on_workspace

Any toolbar item that has the arrow to show more items if clicked instantly crashes DW.

Mac OS 10.8.3  - DW CS6  ver 12 build 6006

Example toolbar items: "Open documents", "Format Source Code", etc

 
Replies
  • Currently Being Moderated
    May 4, 2013 11:43 AM   in reply to ed_f

    Try deleting your DW Cache and/or Personal Configuration Folder.

    http://forums.adobe.com/thread/494811

     

     

    Nancy O.

     
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  • Currently Being Moderated
    May 9, 2013 2:49 PM   in reply to ed_f

    This sounds like a corrupted installation.  Go to Help > Deactivate.

     

    Uninstall DW with the CS Cleaner tool.  This will wipe DW CS6 & residual files off your HD.

    http://www.adobe.com/support/contact/cscleanertool.html

     

    Open your Adobe Application Manager and Download DW CS6 again. 

    Re-Install.

     

    Report back with your results.

     

     

    Nancy O.

     
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  • Currently Being Moderated
    Jun 3, 2013 1:08 PM   in reply to ed_f

    Does this happen with all sites or just one?

     

     

    Nancy O.

     
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  • Currently Being Moderated
    Jun 4, 2013 11:50 AM   in reply to ed_f

    Hi ed_f

     

    I am asking around for solutions. Let me see if someone has an answer for this one.

     

    Thanks,

    Preran    

     
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  • Currently Being Moderated
    Jun 19, 2013 12:48 PM   in reply to ed_f

    Sounds less like a DW problem and more like a system problem. I don't work on a Mac, but I understand creating a new user has helped some people.

     

     

    Nancy O.

     
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