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Render Fail | Please help.

May 5, 2013 2:35 PM

     I am trying to render a 4 minute long montage in after effects, and no matter what I do it fails. After about 40 seconds or so, it just stops rendering and in the queue it says under status; Failed. I was thinking that maybe it was a problem with QuickTime, and maybe it couldn't create a file that big, but I tried almost every other format availiable but it will not work no-matter what. I am running CS6 on a MacBook Pro with 4GB of Ram, and am trying to render the file to a Hard-drive with over 800 GB availiable, so I don't think size is the issue. Any help would be appreciated. Here is a screenshot as more information might help. Thanks in advance. BTW I need to get this out A.S.A.P. so the quicker someone replies the better.

 
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  • Currently Being Moderated
    May 6, 2013 12:19 AM   in reply to OrangeJuicee

    Don't use the render cue for h.264. Use the Adobe Media Encoder. It that doesn't work very well and the Output Module can't do multi pass rendering. If your project fails in the AME please give us your system specs and info on your project.

     
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    May 6, 2013 12:22 AM   in reply to OrangeJuicee

    Well, what does "Custom H.264" mean? We need exact settings. Also set your render queue logging to "extra info per frame" and tell us more about your harddrive. is it an external one? If yes, it may simply lose connection/ go to sleep after a while, but we realyl need to know much more...

     

    Mylenium

     
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    May 6, 2013 1:42 PM   in reply to OrangeJuicee

    Try the AME. If you still get an error pleae let us know exactly what the error is.

     

    It would also help to know something about your project like what kind of plug-ins you are using and what kind of footage do you have in the project.

     
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    May 6, 2013 3:32 PM   in reply to OrangeJuicee

    Open the Adobe Media Encoder. Add your AE project, choose a comp you want to render, and then pick one of the presets from the drop down menu. Press the go button.... EZ as pie.

     
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    May 6, 2013 6:14 PM   in reply to OrangeJuicee

    So tell us about your project or post a screenshot of the comp with your included effects. Give us the error message if any. We're trying to help.

     

    Try rendering to JPEG quicktime or some other generic format.

     
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    May 8, 2013 11:51 AM   in reply to OrangeJuicee

    I am running CS6 on a MacBook Pro with 4GB of Ram...

     

    Yipes.  That's not much memory: just about enough to run the OS along with AE, and no other applications... and not anything very complicated in AE at that.  140 layers can get kinda complicated.  Furthermore, mp4's aren't good because of the decoding AE has to do BEFORE it gets down to business.  Mp3's aren't good because... well, because they've never worked well in AE.

     

    • Turn off multiprocessing and LEAVE IT OFF.
    • Don't use open GL.
    • Don't even think about using ray tracing on 3D layers.
    • Since you already have a good audio track, just render the video and turn off the audio tracks.
    • AE used to let you purge memory every X number frames.  You used to get to it by holding down the shift key, then selecting Composition>Make movie.  I don't see it any more.  Maybe someone else can help with that.
    • Use the Render Queue to make a lossless file.  I like Quicktime's PNG codec.
    • Use something else to do the compression.
     
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    May 8, 2013 2:57 PM   in reply to OrangeJuicee

    Enough of the stabs in the dark: here's a boatload of diagnostic information to supply:

     

    FAQ: What information should I provide when asking a question on this forum?

     

    Overlook nothing.

     
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    May 9, 2013 9:27 AM   in reply to OrangeJuicee

    Thanks for the system info.  I see you use QTX, which can cause problems.  I've corresponded with many legacy  Final Cut Pro users who almost unanimously pan QTX, and remove it from their systems to replace it with QT7: a superior effort to QTX, with the same codecs.

     

    You might try the same: find the QTX Application file, note its original name, write it down, rename it and stick it in its own folder away from the other Apple utilities.  You still have it, but the OS can't see it.  You can then download & install QT7.

     

    So why didn't these problems crop up immediately since you've been using QTX for a while with AE?  I can't think of any of the former QTX users who experienced immediate problems: it took them a while to surface.

     
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    May 18, 2013 9:48 AM   in reply to OrangeJuicee

    If you need a guaranteed response in a short time, you should contact Adobe Technical Support, rather than relying on a forum where people help out in their free time.

     
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    May 18, 2013 9:51 AM   in reply to Todd_Kopriva

    I see that you're using After Effects 11.0.0. There have been two major bug-fix updates, so you should be on 11.0.2. Install those updates first. They fix a lot of problems.

     
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