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MrJWilliams
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Creative Cloud Connection update error - U43M1D204

May 7, 2013 3:59 AM

Received an update request from the Adobe Application Manager for the "Creative Cloud Connection".  The error states "The download appears corrupted.  Press Cancel, wait a few minutes and try again (U43M1D204).  I tried this several times receiving the same error.  Please advise how to correct.

 

MAC OS 10.8.3

 
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  • Currently Being Moderated
    May 7, 2013 4:45 AM   in reply to MrJWilliams

    Hi,

     

    Are you using CS6 right now?  If so, try this solution http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html

     

    If you are just trying to update to Creative Cloud on your own, this help page should have your answer http://helpx.adobe.com/creative-suite/kb/troubleshoot-creative-cloud-i nstallation-download.html 

     

    Does that help?

     
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    May 7, 2013 6:25 AM   in reply to MrJWilliams

    Can you try deleting all data from following location on your machine and try updating again.

    ~/Library/Application Support/Adobe/AAMUpdater/1.0/

     

    Let me know if that works.

     
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    Nov 4, 2013 7:29 AM   in reply to Greg_M_

    I have the same problem today except I'm running on PC and can not locate the path you indicated.

     
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  • Currently Being Moderated
    Nov 18, 2013 12:11 PM   in reply to Greg_M_

    Hi, Greg_M_;

     

    I'm experiencing the same issue when attempting to update Ai CC—

    Ai_download_file_corrupted.jpg

    "The download appears to be corrupted.  Please try again after a few minutes. (U43M1D204)."

     

    I notice your fix appears to be successful however I cannot locate the path you indicate. Could you please point out how to get to it so I could remove the data as you suggest and hopefully conduct a successful download of the update? Thank you very much.

     

    ps—I'm on PC, W7.

     
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    Jan 3, 2014 7:38 AM   in reply to PacoD

    I am experiencing the same problem, I am on a MAC, but when I go to delete data in the AAMUpdater file folder, it is already empty. So, this fix is not working for me. Do you have another suggestion?

     
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  • Currently Being Moderated
    Jan 9, 2014 11:12 AM   in reply to Greg_M_

    I am recieving this error for:

    InDesign CC

    Premiere Pro CC

    AfterEffects CC

    Prelude CC

    Flash Professional CC

     

    The suggestions seemed to work until it hit 4% on AfterEffects and then cancelled and gave the same error again.

     

    Ideas, Suggestions?

     

    Thanks,

    Chase

     
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  • Currently Being Moderated
    Jan 23, 2014 9:20 PM   in reply to Greg_M_

    Thanks that worked. The location on Windows 7 is:

    ~\AppData\Local\Adobe\AAMUpdater\1.0

     
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  • Currently Being Moderated
    Mar 18, 2014 5:33 PM   in reply to ChaseWork

    This is what worked for me. I went to the Product Updates page and downloaded the patches or latest updates for the programs that I was having an issue with and that fixed it.

    http://www.adobe.com/downloads/updates.html

     

    Hope this helps someone.

     
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