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Photoshop Elements 9 keeps shutting down.

May 7, 2013 8:38 AM

Tags: #crash #photoshop_elements_9

I have created a slide show in PSE 9, but whenever I try and preview it in full-screen mode I get an error that the program is experiencing a problem and it shuts down.  Can anyone suggest a fix?

 
Replies
  • 99jon
    12,821 posts
    Jan 6, 2010
    Currently Being Moderated
    May 7, 2013 11:05 AM   in reply to anneangel0315

    Try re-sizing the images, then create the slide show. I use jpegs 1500 x 1000 px. You can batch process to a new folder, retaining your originals. From Full Edit use File >> Process Multiple Files

     

    Otherwise from the slideshow editor use Output >> Save to File >> WMV

     

    Then try viewing the slideshow in Windows Media Player

     
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  • 99jon
    12,821 posts
    Jan 6, 2010
    Currently Being Moderated
    May 7, 2013 11:36 AM   in reply to anneangel0315

    Make your re-sized jpegs first then start over by adding them to a slideshow. Finally add the transitions and music and re-save.

     

    File >> Process Multiple Files

     

    Choose your source folder (e.g. the one containing the 200 images)

     

    Create a new folder and select it as the destination.

     

    Under Image Size check the box: resize images then enter 1500 pixels and 1000 pixels into the width and height boxes and set resolution to 72.

     

    If your originals are raw files, PSD or another format, check the box for jpeg conversion and choose high quality.

     

    Then click OK and when PSE finishes go to the new folder.

     
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  • 99jon
    12,821 posts
    Jan 6, 2010
    Currently Being Moderated
    May 7, 2013 4:35 PM   in reply to anneangel0315

    There is no need to add the duplicates to the Organizer.

     

    Create >> Slideshow

     

    In the slideshow editor click:

     

    Add Media >> Photos & Video from Folder

     

    Navigate to your new folder and select the jpeg files.

     
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  • 99jon
    12,821 posts
    Jan 6, 2010
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    May 8, 2013 12:04 AM   in reply to anneangel0315

    OK that’s probably because the original aspect ratio was not 3:2 (e.g. 1500 x 1000)

     

    You need to re-size in the same aspect ratio for your camera shots e.g. if the ratio was say 4:3 with an original size of say 4000 x 3000 you would resize to 1500 x 1125 to avoid distortion.

     
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