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Mountain lion Premiere Elements downloaded fine, not opening?

New Here ,
May 07, 2013 May 07, 2013

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Any idea?

Thanks in advance,

Wes

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correct answers 1 Correct answer

May 07, 2013 May 07, 2013

Please mention the exact error you're receiving while opening the downloaded file. Which file you're trying to open as in the file name. Are you on Windows/ Mac?

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May 07, 2013 May 07, 2013

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Please mention the exact error you're receiving while opening the downloaded file. Which file you're trying to open as in the file name. Are you on Windows/ Mac?

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New Here ,
May 07, 2013 May 07, 2013

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Thanks Mag50Cal,

I just had great response from someone Jeff A Wright on staff and then got on Chat, found out I was issued the Windows version not Mac, Though I did select Mac when ordering, so I'm downloading now and when finished it should work.

I'll keep you posted.

Thanks for response!!

Wes

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May 08, 2013 May 08, 2013

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Sure WCMar1, would like to hear a positive result.

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