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Luke Adder
Currently Being Moderated

Organizer won't run.

May 7, 2013 5:06 PM

Tags: #organizer

I imported three to four thousand images into Organizer, the images show but a message pops uo "Organizer has quit running. Close Organizer and get online help" How do I get the Organizer running and delete the images from Organizer?

 

SYSTEM INFO:

Adobe Photoshop Elements Version: 11.0 (11.0 (20120830.r.32025)) x32

Operating System: Windows 7 64-bit

Version: 6.1 Service Pack 1

System architecture: AMD CPU Family:15, Model:6, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3

Physical processor count: 2

Processor speed: 3100 MHz

Built-in memory: 4863 MB

Free memory: 3072 MB

Memory available to Photoshop Elements: 3255 MB

Memory used by Photoshop Elements: 70 %

Image tile size: 132K

Image cache levels: 6

Display: 1

Display Bounds:=  top: 0, left: 0, bottom: 1080, right: 1920

Video Card Number: 1

Video Card: ATI Radeon HD 4200

Driver Version: 8.862.3.0

Driver Date: 20110629000000.000000-000

Video Card Driver: aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll ,atiumdag,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll

Video Mode: 1920 x 1080 x 4294967296 colors

Video Card Caption: ATI Radeon HD 4200

Video Card Memory: 256 MB

Application folder: C:\Program Files (x86)\Adobe\Photoshop Elements 11\

Temporary file path: C:\Users\Me\AppData\Local\Temp\

Photoshop Elements scratch has async I/O enabled

Scratch volume(s):

  Startup, 584.1G, 500.5G free

Required Plug-ins folder: C:\Program Files (x86)\Adobe\Photoshop Elements 11\Required\

Primary Plug-ins folder: C:\Program Files (x86)\Adobe\Photoshop Elements 11\Plug-Ins\

Additional Plug-ins folder: not set

 

Installed components:

   ACE.dll   ACE 2011/03/29-16:11:44   63.457850   63.457850

   adbeape.dll   Adobe APE 2011/01/17-12:03:36   64.452786   64.452786

   AdobeLinguistic.dll   Adobe Linguisitc Library   5.0.0  

   AdobeOwl.dll   Adobe Owl 2012/06/20-18:39:56   4.1.9   78.509892

   AdobeOwlCanvas.dll   Adobe Owl Canvas   3.0.68   61.2954

   AdobePDFL.dll   PDFL 2011/03/29-16:11:44   63.378681   63.378681

   AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654  

   AdobeXMP.dll   Adobe XMP Core 2010/10/12-08:45:30   63.139439   63.139439

   AdobeXMPFiles.dll   Adobe XMP Files   5.0   61.134777

   adobe_caps.dll   Adobe CAPS   4,0,42,0  

   Adobe_OOBE_Launcher.dll   Adobe OOBE Launcher   2.2.0.4 (BuildVersion: 2.2; BuildDate: Wed Apr 27 2011 21:49:00)   1.000000

   AGM.dll   AGM 2011/03/29-16:11:44   63.457850   63.457850

   ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56  

   aif_core.dll   AIF   3.0   1.486530

   aif_ogl.dll   AIF   3.0   1.486530

   amtlib.dll   AMTLib   4.2.0.4 (BuildVersion: 4.2; BuildDate: Wed Apr 27 2011 21:49:00)   1.000000

   amtservices.dll   AMTServices   4.2.0.4 (BuildVersion: 4.2; BuildDate: Wed Apr 27 2011 21:49:00)   1.000000

   ARE.dll   ARE 2011/03/29-16:11:44   63.457850   63.457850

   asneu.dll    AsnEndUser Dynamic Link Library   1, 7, 0, 1  

   AXE8SharedExpat.dll   AXE8SharedExpat   3.3   49.279053

   AXEDOMCore.dll   AXEDOMCore   3.3   49.279053

   AXSLE.dll   AXSLE   3.3   49.279053

   Bib.dll   BIB 2011/03/29-16:11:44   63.457850   63.457850

   BIBUtils.dll   BIBUtils 2011/03/29-16:11:44   63.457850   63.457850

   boost_threads.dll   DVA Product   5.0.0  

   cg.dll   NVIDIA Cg Runtime   2.0.0015  

   cgGL.dll   NVIDIA Cg Runtime   2.0.0015  

   CoolType.dll   CoolType 2011/03/29-16:11:44   63.457850   63.457850

   data_flow.dll   AIF   3.0   1.486530

   dvaadameve.dll   DVA Product   5.0.0  

   dvacore.dll   DVA Product   5.0.0  

   dvaui.dll   DVA Product   5.0.0  

   ems.dll   Elements Organizer   11.0  

   ExtendScript.dll   ExtendScript 2010/03/05-08:21:15   61.423205   61.423205

   FaceDetector.dll   FaceDetector 0000/00/00-00:00:00   2.0.1.1   2.0.1.1

   FileInfo.dll   Adobe XMP FileInfo   5.0   61.134777

   filter_graph.dll   AIF   3.0   1.486530

   hydra_filters.dll   AIF   3.0   1.486530

   icucnv36.dll   International Components for Unicode 2009/06/17-13:21:03    Build gtlib_main.9896  

   icudt36.dll   International Components for Unicode 2009/06/17-13:21:03    Build gtlib_main.9896  

   image_compiler.dll   AIF   3.0   1.486530

   image_flow.dll   AIF   3.0   1.486530

   image_runtime.dll   AIF   3.0   1.486530

   JP2KLib.dll   JP2KLib 2011/03/29-16:11:44   63.196876   63.196876

   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  

   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0  

   LogSession.dll   LogSession   2.1.2.1640  

   MPS.dll   MPS 2011/05/24-09:45:42   63.464027   63.464027

   MSVCP100.dll   Microsoft® Visual Studio® 2010   10.00.30319.1  

   MSVCP71.dll   Microsoft® Visual Studio .NET   7.10.3077.0  

   MSVCR100.dll   Microsoft® Visual Studio® 2010   10.00.30319.1  

   MSVCR71.dll   Microsoft® Visual Studio .NET   7.10.3052.4  

   pdfsettings.dll   Adobe PDFSettings   1.04  

   Photoshop.dll   Adobe Photoshop Elements Editor   11.0  

   platform.DLL   Adobe Help System   1, 0, 0, 1  

   Plugin.dll   Adobe Photoshop Elements Editor   11.0  

   PSArt.dll   Adobe Photoshop Elements Editor   11.0  

   PSViews.dll   Adobe Photoshop Elements Editor   11.0  

   ScCore.dll   ScCore 2010/03/05-08:21:15   61.423205   61.423205

   shfolder.dll   Microsoft(R) Windows (R) 2000 Operating System   5.50.4027.300  

   Tbb.dll   Intel(R) Threading Building Blocks for Windows   2, 2, 2009, 1011  

   updaternotifications.dll   Adobe Updater Notifications Library   2.0.0.15 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   2.0.0.15

   WRServices.dll   WRServices Thursday January 21 2010 12:13:3   Build 0.11423   0.11423

 

 

Required plug-ins:

 

   Accented Edges 12.0

   ADM 3.11x01

   Angled Strokes 12.0

   Auto Divide 11.0.0.0 (11.0 (20120830.r.32025))

   Average 12.0.2

   Bas Relief 12.0

   BMP 12.0.2

   Camera Raw 7.1

   Chalk & Charcoal 12.0

   Charcoal 12.0

   Chrome 12.0

   Clouds 12.0.2

   Color Halftone 12.0.2

   Color Variations 12.0.4 (12.0.4x001)

   Colored Pencil 12.0

   Comic NO VERSION

   CompuServe GIF 12.0.2

   Conté Crayon 12.0

   Correct Camera Distortion 12.0.2

   Craquelure 12.0

   Crop and Straighten Photos Filter 12.0.2

   Crosshatch 12.0

   Crystallize 12.0.2

   Cutout 12.0

   Dark Strokes 12.0

   Difference Clouds 12.0.2

   Diffuse Glow 12.0

   Displace 12.0.2

   Dry Brush 12.0

   Extrude 12.0.2

   FastCore Routines 12.0.4 (12.0.4x001)

   Fibers 12.0.2

   Film Grain 12.0

   Filter Gallery 12.0

   Fresco 12.0

   Glass 12.0

   Glowing Edges 12.0

   Grain 12.0

   Graphic Novel NO VERSION

   Graphic Pen 12.0

   Halftone Pattern 12.0

   Ink Outlines 12.0

   Lens Blur 12.0

   Lens Flare 12.0.2

   Lighting Effects 12.0.4 (12.0.4x001)

   Liquify 12.0.1

   Matlab Operation 12.0.4 (12.0.4x001)

   Mezzotint 12.0.2

   MMXCore Routines 12.0.4 (12.0.4x001)

   Mosaic Tiles 12.0

   Multiprocessor Support 12.0.4 (12.0.4x001)

   Neon Glow 12.0

   Note Paper 12.0

   Ocean Ripple 12.0

   OnEdge 1, 0, 0, 1

   Paint Daubs 12.0

   Palette Knife 12.0

   Patchwork 12.0

   Pen and Ink NO VERSION

   Photocopy 12.0

   Picture Package Filter 12.0.4 (12.0.4x001)

   Pinch 12.0.2

   Pixar 12.0.4 (12.0.4x001)

   Plaster 12.0

   Plastic Wrap 12.0

   PNG 12.0.2

   Pointillize 12.0.2

   Polar Coordinates 12.0.2

   Polar Coordinates 12.0.4 (12.0.4x001)

   Poster Edges 12.0

   Radial Blur 12.0.2

   Read Watermark 4.0

   Reticulation 12.0

   Ripple 12.0.2

   Rough Pastels 12.0

   Save for Web & Devices 12.0

   ScriptingSupport 12.0.4

   Shear 12.0.2

   Smart Blur 12.0.2

   Smudge Stick 12.0

   Solarize 12.0.2

   Spatter 12.0

   Spherize 12.0.2

   Sponge 12.0

   Sprayed Strokes 12.0

   Stained Glass 12.0

   Stamp 12.0

   Straighten and Crop Image 12.0.4 (12.0.4x001)

   Straighten Image 12.0.4 (12.0.4x001)

   Sumi-e 12.0

   Texture Fill 12.0.4 (12.0.4x001)

   TextureSelect 12.0.4 (12.0.4x001)

   Texturizer 12.0

   Tiles 12.0.2

   Torn Edges 12.0

   Twirl 12.0.2

   Underpainting 12.0

   Water Paper 12.0

   Watercolor 12.0

   Wave 12.0.2

   WIA Support 12.0.4 (12.0.4x001)

   Wind 12.0.2

   ZigZag 12.0.2

 

Optional and third party plug-ins:

 

   Frame From Video 6.0

   Magic Extractor 12.0.4 (12.0.4x001)

   PhotomergeUI 12.0.4 (12.0.4x001)

Plug-ins that failed to load: NONE

 

Installed TWAIN devices: NONE

 
Replies
  • Currently Being Moderated
    May 7, 2013 11:51 PM   in reply to Luke Adder

    Please try launching Organizer keeping Shift key pressed. Create a new catalog and see if EO crashes now. If it doesn't crash, try importing those files again. It's possible that it is crashing due to some particular file. What are the file formats that your are importing?

     

    Thanks

    Andaleeb

     
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