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rosch134@aol.com
Currently Being Moderated

Can't print locally with Photoshop Elements 11

May 7, 2013 8:26 PM

I'm having an issue trying to print to my local printer.  My printer is an HP Officejet Pro 8500A.  My system is a HP TouchSmart running Windows Vista 64-bit. I'm running Photoshop Elements 11.  When I attempt to print a JPEG image it fails immediately and the Windows problem search starts up.  There are no error messages - just an immediate failure and the Photoshop software shuts down.  I've reinstalled the HP Officejet drivers.  I've reinstalled the Photoshop Elements but nothing seems to work.  The printer is attached wirelessly via a WPA router.  Other printout prints just fine to the printer.  I'm at a loss.  Does anyone have any ideas?

 
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  • Currently Being Moderated
    May 8, 2013 1:36 AM   in reply to rosch134@aol.com

    Could you please try to rename the printer to some smaller name (ex. HP) and check it it works.

     

    -Harshit yadav

     
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