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ShariMcC
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Help with ordering prints

May 8, 2013 7:43 PM

Can anyone help with ordering prints for Shutterfly? I keep getting to step 4 (payment type) and then it just goes to blank page and nothing happens.

 
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  • 99jon
    12,810 posts
    Jan 6, 2010
    Currently Being Moderated
    May 8, 2013 9:46 PM   in reply to ShariMcC

    Go to:

     

    Edit >> Preferences >> Adobe Partner Services

     

    Click the refresh button.

     

    If that makes no difference try clearing on-line services or resetting default.

     
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    May 9, 2013 12:51 AM   in reply to ShariMcC

    Looks like some problem! Just try the following steps. They worked for me:

     

    1. Go to shutterfly website (www.shutterfly.com) and log into your account.

    2. In My Account Section> Billing Information, add your Credit Card details and Save.

    3. Logout from your account and open Photoshop Elements application to order prints.

    4. Now,on step4 (payment type),your Credit Card details will appear magically

     

    Let me know if this solution works for you. It can be of some help to other members too.

     
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