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mulelake
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Adobe Reader

May 10, 2013 6:30 PM

Whenever I try to open a pdf file from E-Post,    E-Post keeps telling me to download the latest version of adobe reader to open this file,  which is X1,  but it is already downloaded and it tells me that it has been downloaded successfully, but it still will not open my pdf files for some reason. Please help with a solution?

 
Replies
  • Currently Being Moderated
    May 10, 2013 6:36 PM   in reply to mulelake

    What is your operating system?  What is your Reader version?

     

    If these are online files, what browser do you use?

     

    You write that you "downloaded", but did you also install it?

     
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    May 10, 2013 7:02 PM   in reply to mulelake

    I need to know what browser you use (Internet Explorer, Firefox, Chrome, Opera, Netscape, Safari, ...).

     

    What, b.t.w., is E-post?

     
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  • Currently Being Moderated
    May 10, 2013 7:21 PM   in reply to mulelake

    Can you open other online PDFs, e.g. http://helpx.adobe.com/pdf/adobe_reader_reference.pdf ?

     
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  • Currently Being Moderated
    May 10, 2013 7:48 PM   in reply to mulelake

    mulelake wrote:

     

    the window only says  HELP on the whole window...

    Can you post a screenshot of that?  See http://forums.adobe.com/thread/1070933

     
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    May 10, 2013 8:58 PM   in reply to mulelake

    I posted a link to detailed instructions how to post a screenshot.

     
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    May 10, 2013 10:03 PM   in reply to mulelake

    Maybe the forum has problems (again); trying to insert a screenshot here...

    reader.png

    Works for me; did you use the camera icon?

     
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