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M2T missing audio in CS6 prem pro

May 12, 2013 5:01 AM

Tags: #audio #avchd #canon #mts_file #premer_pro_cs6 #m2t_audio_missing

Hi can any one help: I use a data video DN60 on a Canon XLh1a, the bins are coped on to the hard drive and imported in to prem pro using the media browser, some of the clips have audio missing some times all of the audio or just part of it, also some times some of the video is missing with prem pro giving a MPG decode error massage, I have searched the forum and most of the comments seem to refer  to CS 5.5. this is the first time I have used the data video DN60, most of the time a have captured via tape, with no problems with sound but have had the MPG decode error massage. All the files play back using windows player with no problems.

 

System info:

operating system windows 7 64-bit

processor Intel i7

memory 16 GB

 
Replies
  • Currently Being Moderated
    May 12, 2013 8:07 AM   in reply to maljwill

    Did you allow time for Audio Conforming http://forums.adobe.com/thread/726693 ?

     
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  • Currently Being Moderated
    May 18, 2013 1:03 PM   in reply to maljwill

    If you want to upload some media, I can test here.

     

    https://www.depositfiles.com/en/

     
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  • Currently Being Moderated
    May 19, 2013 3:09 AM   in reply to maljwill

    You need to post the link, otherwise we cannot download.

     
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  • Currently Being Moderated
    May 19, 2013 1:38 PM   in reply to maljwill

    Sorry, they're not downloading for me.  Likely the site uses features blocked by the security settings of my browser.

     
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  • Currently Being Moderated
    May 20, 2013 5:41 AM   in reply to maljwill

    Downloaded the clips, and they have audio in CS6.

    Did you try to import them again in a new project?

     
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  • Currently Being Moderated
    May 20, 2013 6:34 AM   in reply to maljwill

    As a workaround you can load up the clips in the VLC player and convert the audio to mp3 or wav.

     
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  • joe bloe premiere
    4,391 posts
    Dec 6, 2009
    Currently Being Moderated
    May 22, 2013 5:59 AM   in reply to maljwill

    I downloaded your clips, and here is what i get in CS6.0.3.

    The audio is in sync, but cuts out before the end of each clip:

    DN60.PNG

    In VLC, these clips play all of the audio in sync to the end,

    but there was one oddity...

    When double-clicking the file(s) to open in VLC, the player wanted

    to initially jump to a midpoint in the file and play from there, instead

    of starting to play from the beginning of the video.

    Do’s anyone know how to contact Adobe, there seems to be no E-mail address?

    It does not exist. (Would you like to do a daily check of that inbox)?

    There is 'online chat with support', 'phone support', or this Forum.

    Frankly, you are more likely to get help here.

     

    You can always file a Feature Request/Bug Report:

    http://www.adobe.com/go/wish

     
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  • joe bloe premiere
    4,391 posts
    Dec 6, 2009
    Currently Being Moderated
    May 22, 2013 6:26 AM   in reply to maljwill

    You might consider referencing this thread

    when you file your report.

     

    http://forums.adobe.com/thread/1210316?tstart=0

     
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  • Currently Being Moderated
    May 22, 2013 9:48 PM   in reply to maljwill
    Datavideo R&D USA say they believe there may be an issue with Adobe CS5 and CS6

     

    Curious that they worked fine for Ann, though.

     
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  • Currently Being Moderated
    May 23, 2013 3:51 PM   in reply to maljwill

    I already grabbed it and found the same issue here.

     

    Adobe actually relies on bug reports more than these forums, I think.  Be sure to file one.

     

    https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform

     
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