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Coldfusion10 scheduletask page error on Coldfusion Admin

May 13, 2013 6:09 PM

We are using coldfusion10 enterprise edition. Now we have issue on ColdfusionAdmin schedule tasks page. It shows null pointer error and we couldn't open or edit schedules task page from coldfusionadmin. Can you help us?

 

 

 

here is an error below

 

 

The system has attempted to use an undefined value, which usually indicates a programming error, either in your code or some system code.
Null Pointers are another name for undefined values. 


Resources:
Enable Robust Exception Information to provide greater detail about the source of errors. In the Administrator, click Debugging & Logging > Debug Output Settings, and select the Robust Exception Information option.
Check the ColdFusion documentation to verify that you are using the correct syntax.
Search the Knowledge Base to find a solution to your problem.

Browser   Mozilla/5.0 (compatible; MSIE 9.0; Windows NT 6.1; WOW64; Trident/5.0)
Remote Address   127.0.0.1

 
Replies
  • Currently Being Moderated
    May 14, 2013 7:41 PM   in reply to karunaraj123

    Same issue. Have you found a solution yet?

     
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    Jun 11, 2013 3:20 PM   in reply to karunaraj123

    We had the same problem. We've spent days comparing our development environment, where we don't get the error,  to our production environment, where we do.

    Our Unix administrator finally tracked it down to a file in a subdirectory under the ColdFusion Administrator lib directory that did not have execute permissions. I don't have the specifics on the file but maybe that would be a place to start looking.

     
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    Jun 12, 2013 10:36 AM   in reply to karunaraj123

    You can open & check content of respective {ColdFusion10}\cfusioninstance\lib\neo-cron.xml file, most probably it would be blank whereas it should have atleast some default code snippets, if so then you will need to replace it with any other CF server default {ColdFusion10}\cfusioninstance\lib\neo-cron.xml or you can use attached neo-cron.xml file too.

     

    Once you would be able to access the schedule task page then you will need to further register schedule task there.

    Attachments:
     
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    Jun 12, 2013 10:52 AM   in reply to karunaraj123

    Even if neo-cron.xml isn't blank and giving this error then you can take back-up of existing neo-cron.xml then replace it with previously attached or any default neo-cron.xml of CF 10 server.

     
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    Jun 13, 2013 2:59 AM   in reply to Kaif Akbar

    @Kaif Akbar.... Can you please tell what is the use of neo-cron.xml in ColdFusion and how it will help solve this issue.

     

    Your timely help well appreciated.

     
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    Jun 13, 2013 4:34 PM   in reply to Abdul L Koyappayil

    The neo-cron.xml file stores the definitions of the scheduled tasks you set up in ColdFusion Administrator (assuming you can get to the Scheduled Tasks page, which we couldn't) . We tried updating the neo-cron.xml file directly as Kaif suggested, but that did not resolve our problem.

     

    Our problem was the lack of execute privileges on a file in a subfolder under the directory that contains the neo-cron.xml file. I will try to get more specifics when our unix administrator is available.

     
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    Mar 30, 2014 6:38 PM   in reply to Kaif Akbar

    Thank you so much Kaif, you saved my world!!!!

     

    Replacing the neo-cron.xml fixed my issue. I took replaced the broken (it was 0kb) with one in the production server. And sweet it worked for me.

     
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    Mar 31, 2014 5:54 AM   in reply to Yoosaf Abdulla

    You are welcome Yoosaf..

     
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