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Picture Thumbnails showing as hourglass Icon

May 14, 2013 4:57 PM

I've been using Elements 7 with great satification for several years now, but recently, the picture thumbnails started to show up as an hourglass icon. I updated to Elements 11 and still had the same problem. I followed some direction I found online for eliminating the catague cache, and it fixed the problem in 11, but not in 7. Till I learn to use 11, I would like to continue to use 7, so how do I fix this problem in Elements 7?

  • Currently Being Moderated
    May 14, 2013 5:53 PM   in reply to WyRenegade

    Did you try to eliminate the cache for PSE7? It's not the same cache as for PSE11

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  • Currently Being Moderated
    May 15, 2013 9:51 PM   in reply to WyRenegade

    Try Catalog Repair and Optimize. If that doesn't help, check for you catalog's location in Help > System Info and within the catalog folder, rename the file thumbs.5.cache to say thumbs.5.cache.old.




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