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Flickering partialy fixed Click here for results

May 14, 2013 9:54 PM

Tags: #photoshop #bug #windows #8 #cs6 #flickering #driver #flicker #photoshop_cs6 #bug_fix #display_drivers #driver_update #driver_updates

Hello:

 

After about two weeks of trying to chase down a solution for the Flickering issue I was having with my new laptop ... a Toshiba Satellite S875-S7376 with an AMD Radeon HD 7670M Graphics Card ...

 

A lady at Adobe by the name of Masoom was able to help me out and here is the case number just in case it can help someone else.

 

I will say that even though I can now access the 3D tools that I am still encountering flickering with the 3D tools and some of the Filters. I am also getting the issue of the entire canvas filling with black.

 

But at least I have enough of an improvement where I can once again use Photoshop.

 

Still on the fence about rather it is worth keeping this computer.

 

I have called Adobe, AMD and Microsoft but can't find a definitive answer as to what the exact culprit is or rather a much more stable fix is in the works or not.

 

I will let you know if I find out anything else.

 

here the case # 0184312453

 

good luck everyone!!

 
Replies
  • Noel Carboni
    23,480 posts
    Dec 23, 2006
    Currently Being Moderated
    May 15, 2013 3:12 AM   in reply to Kar209

    Windows 8, right?

     

    FYI, I don't see anything useful when I follow the case number link.

     

    What did they have you do?  Update your display driver?

     

    -Noel

     
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