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SerranoASB
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Elements Question: 2 serial numbers, for 2 computers?

May 16, 2013 10:29 AM

I purchased Elements 11 it came with 2 serial numbers can I download it on 2 different computers?

 
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  • Currently Being Moderated
    May 16, 2013 10:27 AM   in reply to SerranoASB

    SerranoASB

     

    When you say that you purchased Elements 11, are you saying that you purchased the boxed bundled Photoshop Elements 11 and Premiere Elements 11?

     

    Each will come with its own serial number to be used when installing each.

     

    Each program with its unique serial number can be installed to only two of your computers.

     

    If you have this type of purchase, you will have installation discs for both these programs on Windows and Mac.

     

    or

     

    Are you saying that you purchased Photoshop Elements 11 and Premiere Elements 11 from online download from Adobe and now have installation files for each on your computer?

     

    You should be able to use those installation files on only two computers using the serial number that is appropriate for Photoshop Elements and Premiere Elements.

     

    But here is the catch as I see it. If you download from Adobe to a Windows computer, you will not be able to use those installation files on a second computer that has a Mac operating system and vice versa.

     

    That is my understanding of the matter that you present.

     

    Please check with Adobe to verify if necessary.

     

    Thanks.

     

    ATR

     
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  • Currently Being Moderated
    May 16, 2013 10:28 AM   in reply to SerranoASB

    Hi SerranoASB,

     

    Did you get the Photoshop elements and Premiere elements bundle?

    That is likely the two serial numbers you are seeing, one for each.

     

    Each serial number is allowed to be installed and activated on 2 computers (desktop and laptop for instance)

     

    Let us know if you have any further questions,

    Regards,

    Pete

     
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