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Shockwave Flash may be busy... BLAH BLAH BLAH... HOW can I fix this?

May 16, 2013 10:25 AM

Tags: #help #flash #shockwave #stopped #freezing #unresponsive #busy

I am SOOOOOO sick of this issue.  I have posted asking for help,  advice and etc... in many different sites including THIS ONE, and no one  seems to know how to fix this. For about the last month or so, I have  had a problem with my adobe flash, or shockwave flash or what ever the  hell you want to call it. I say this last part because I have been told  they are the same, and I have been told they are different. Here is a  screen shot of the damn pop up box I keep getting, it also shows how I  am also often told that I need to install adobe flash to view something  even though I DO have it installed already.

 

unresponsive plugin.JPG

 

The  issue: It seems like every couple of mins at times, my browser will  freeze, then after a few seconds to mins, I get the above shown pop up  box about my unresponsive plugin. Usually when I click the continue  button, after a few mins the page continues to work. This usually only  lasts a few mins before it freezes again and I get the pop up box AGAIN.  Sometimes it stays unfrozen for a while, and I have no issues but this  is very rare.  Now if I click the stop plugin option, this usually makes  adobe flash crash altogether, and I have to refresh everything.  Sometimes my page does not unfreeze at all, even after clicking the  continue button, my browser does not unfreeze, and I have to open my  task manager, and shut it all down manually. As for the other issue,  where I am told I have to download adobe flash to view something, this  does not happen EVERY time I try viewing something, but it does happen, I  would say maybe 2-8 times out of 10 it happens. It has happened while  trying to view videos, commercials I get while playing games sometimes,  or many other things, I am saying this because I want to make sure you  understand it is NOT just when I am on facebook or something, I just  happened to take the screenshot above while on FB when it happened this  most recent time to make this post here with.

 

Ok  so I have tried a LOT of things to fix this. I more then once tried  uninstalling and then reinstalling adobe flash, I did so following the  instructions for a CLEAN INSTALL as I was directed by someone else to  try. In case the issue was something to do with my anti virus, or fire  wall or etc... I have also tried uninstalling, then reinstalling while  my windows firewall was turned OFF, as well as my anti virus turned off.  I have tried uninstalling my browsers as well, then reinstalling them  AFTER reinstalling adobe.

 

According  to the flash checker thing on the adobe site itself, I DO have the most  current version installed, I also checked the page to see if it was  supposed to be working properly, and according to your site it said my  adobe flash WAS working fine, the images and etc... displayed fine. All  of my browsers and etc... are also ALL up to date. I have made sure that  ALL of my adobe products are up to date, the reader, active x,  shockwave, etc...

 

I  have tried everything and yet I still keep getting this message box,  and often enough I get the message saying adobe needs to be installed to  view something. I had not installed anything, nor had I made any  changes to my comp or system prior to this problem starting, though if I  am not mistaken, I think I HAD just upgraded to the newest version OF  adobe at the time, this was over a month ago now...

 

I  also want to add, so that I don't start getting suggestions to do so...  I do not have a virus on my comp. I have checked and rechecked my  system using a few different programs like windows defender,  malwarebytes, my anti virus Avast!, Spybot Search & Destroy,  Microsoft Safety Scanner and possibly other ones as well, and none of  them have ever found any malware, adware, or viruses.

 

As  for my system and info: I mostly use firefox (yes most recent version),  however recently I did download and try using Google Chrome in order to  find out if this was a firefox issue or something, as someone suggested  once. I encountered the SAME pop up box, and message while using Google  Chrome, as well as while using IE, which tells me even more this is not  a "browser" problem, but more an adobe/shockwave/flash or whatever  problem. I have windows 7 home premium on my comp, it is the 64-bit  operating system.

 
Replies
  • Currently Being Moderated
    May 16, 2013 10:51 AM   in reply to Lady_Ann

    Lady_Ann wrote:

     

    As  for my system and info: I mostly use firefox (yes most recent version),  however recently I did download and try using Google Chrome in order to  find out if this was a firefox issue or something, as someone suggested  once. I encountered the SAME pop up box, and message while using Google  Chrome, as well as while using IE, which tells me even more this is not  a "browser" problem, but more an adobe/shockwave/flash or whatever  problem. I have windows 7 home premium on my comp, it is the 64-bit  operating system.

     

    Your problem seems to be a messed up OS.

    But in this forum we're talking about Shockwave (not Flash).

     
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  • Currently Being Moderated
    May 16, 2013 3:25 PM   in reply to Lady_Ann

    Ask your question on a forum for the Flash Player (link included)

     
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  • Currently Being Moderated
    May 17, 2013 12:46 AM   in reply to Lady_Ann

    Unfortunately you won't get any joy here. If you make a post on the comments forum you will get a response from some sort of administrator - or at least an employee - who can start to help you.

     
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  • Currently Being Moderated
    Aug 20, 2013 5:10 PM   in reply to Lady_Ann

    Edit:

    This did not work for long. Solution: Use Intenet Explorer


    I assume you're using Firefox... I tried all of the advice from Mozilla & it did not work, but tried this & it did:

     

    In Firefox, type about:config in the address bar & press Enter.

    Type dom.max_script_run_time in the Search box.

    Double-click the entry & change it to a higher number (it was set to 10 so I set it to 99999999 to stop Firefox annoying me every time I debug).

     

    I expect it would popup after a long wait, but it allows more time. This will probably allow other scripting errors to continue, but using Tab Mix extension's Session Manager I can just end the process when necessary, restart Firefox and close the offending page before it loads.

     

    I used a higher number for a while, but eventually started getting 'A script on this page may be busy' errors. You might need to lower the value if this happens.

     
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