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Charecter drop down inoperative

May 17, 2013 4:10 AM

Tags: #font #cs6 #pallet #16.0.3 #charecter #installiation

I cannot change the font on the character pallet.


If I click on the font or drop down "set the font family" on the character menu, nothing happens.


If I type in the entire font name, I can switch font, or if I go to Type>Font I can change fonts. 


But the actual character pallet seems inoperative.


Windows XP (service pack 3)

Illustrator CS6


The pallet worked for a short time when I updated from 16 to 16.0.3  (32 bit) but after an hour or so stopped working again.


A bad install or something?



I've never ran into this at home (windows 7 & 8) just at work.

  • Currently Being Moderated
    May 17, 2013 4:12 AM   in reply to badchess

    Did you say you swiched to 32 bit?

    If so is Illustrator not native 64bit?

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  • Currently Being Moderated
    Aug 7, 2013 2:20 PM   in reply to badchess



    Have you tried to clear the font cashes?

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  • Currently Being Moderated
    Aug 7, 2013 2:28 PM   in reply to badchess

    Reset the Illustrator preferences, by immediately aftere booting hold down SHIFT CTRL ALT.

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