I hope someone can help me. When I export a pdf from Indesign the email links don't work at all on a smartphone such as iphone, ipad or blackberry. Can anyone help me resolve this issue. I am using Indesign CS3. Thank you for your help.
Please delete your auto-signature when replying by email. I doubt you really want to share your personal info with the entire world.
Do the links work on a regular computer? (you need to be exporting to interactive PDF or specifically inlcude the hyperlinks in the export of PDF [Print]). What are you using to view the PDF on the mobile devices?
Thanks for the reminder on that. The links work on a regular computer. I thought I was exporting high quality print but maybe I wasn’t so just resaved and will retest. I am viewing it on my Blackberry using Basic Viewer.
Be aware that there are a variety of different PDF readers on smartphones and tablet devices. Some may work and some may not.
If you're talking about Adobe Reader on iPad/iPhone, it can handle hyperlinks but not buttons.
Apparently this is true and frustrating when this newsletter is sent out to many who view on an iphone or an ipad. Do you know if there is a free app they can download that would make it work for them?