First off, I would like to apologise if the solution to my problem is rather obvious, which is probably the case.
I recently instaled AE CS6 and have been unable to even begin to learn the program because I can not get any type of video file to play. I read about codec issues, so I tried different formats (avi, mp4, etc), but I have had no such luck with any of them. And no, I don't have K-Lite installed, BTW. The only thing I can think of that might be installed on my computer that could possibly cause a codec issue would be my GOM player if it installs codecs automatically? But I only installed the default player.
Anyway, this is what I'm looking at: I import a video file and I can hear the audio, but I see nothing. Then, if I export it, I can see the finished video (in my GOM player) but there is now no audio!
I am stuck. S.O.S. please send help.
In case it helps, I am running Windows 8 with a dedicated NVidia video card, 16 GB of RAM, and a quadcore processor.
Any feedback would be much appreciated.
Well, you could just uninstall GOM and then reinstall AE to find out? And read this:
> I recently instaled AE CS6 and have been unable to even begin to learn the program because I can not get any type of video file to play.
Tell us exactly what steps you're taking, including exactly which keys you're pressing and what commands you're clicking.
Ok, I'm opening AE now and listing each step I take:
A) I have tried dragging the light blue bit over to the beginning of the time line (screenshot: http://puu.sh/2WV3w.png)
B) I have tried pressing "0" to render it (This was advice I found online)
C) I've tried exporting the video (and got no audio, but was able to see the video in an extrernal player).
I'm not sure if I'm just not doing things correctly or if something is legitimately wrong.
The most common cause of this kind of problem is a 3rd party codec or video player. They can play havoc with the system and prevent AE from processing video and audio properly because they re-route the decoding of the video and audio to their own software. With the thousands of developers out there all trying to improve things there's no way for all of the combinations be be tested or incorporated.
If I were a betting man I'd wager that removing the GOM player completely will solve your problems.
In your screenshot in 5a, your current-time indicator (playhead) isn't within the time span of your layer, so there's no image data to show at that time. Show us a screenshot of what happens when you place the current-time indicator at a time within the layer.
Show us an example with something other than an AVI file using the DVSD codec. That is not a typical production codec, and it may be that After Effects is just unable to handle this non-standard codec.
On Download.com, GSpot hasn't been updated since 2007, so I downloaded MediaInfo.
I clicked View-->Your system
Then "select a folder to examine" then I selected a folder which has the media files I would be working with.
This is the video page: http://puu.sh/2Xec1.png
This is the audio page: http://puu.sh/2XecJ.png
This is the text page: http://puu.sh/2Xede.png
Here is the exported XML file: https://docs.google.com/file/d/0BwojDI5iCOiydFl4RWdxeVVCQzA/edit?usp=s haring
Please let me know if there is any other info needed.
Not sure if any of this is relevant, but I figure it won't hurt to offer up more info.
I working on a laptop that is under a month old. It is an MSI CX61 0NF quadcore i7 processor with an nVidia GeForce GT 645m dedicated graphics card. There are 16gb of RAM and I am on Windows 8.
Other programs I have installed that use video files are Any Video Converter (now uninstalled), CUDA Video Converter (now uninstalled), Freemake Video Converter, GOM Player, and PowerDirector 11 which made me opt into also installing QuickTime.
I'd like to note that I haven't had any other issues with playing an array of file types in any of these programs. I'm completely stumped.
So I went along with this "Getting Started" tutorial: http://www.youtube.com/watch?v=PgEwKbUDbZI I followed his steps including importing PNG files. They didn't show up either. I also tried a JPG. Why would AE not be able to preview ANYTHING except thumbnails? Seems very odd to me...
Something is really screwed on your system, but we really have exhausted all options that remote help on a forum can provide. It would probably be easier to just rebuild the system than spending anotrehr week trying to resolve the issue by finding the culprit...