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Printing problems elements 9

May 19, 2013 4:36 PM

All of a sudden I try to print a photo and it gets locked up in the queue and i can't delete it.  It acts like it is deleting but never does.  The only way i can get rid of it is to uninstall the printer and the reinstall it.  it will then print a few pictures and lock up again. It was never a problem before.  Any ideas.

  • Currently Being Moderated
    May 19, 2013 5:29 PM   in reply to dmikeh

    Operating system?

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  • Currently Being Moderated
    May 20, 2013 7:36 AM   in reply to dmikeh

    Do you have this problem from both editor and organizer? If only the editor, quit the editor, then restart it while holding down ctrl+shift+alt. Keep the keys down till you see a window asking if you want to delete the settings file. You do.

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  • Currently Being Moderated
    May 20, 2013 8:04 AM   in reply to dmikeh

    Try printing from the editor and see if you have the same problem. Incidentally, the quality of printing is superior from the editor--organizer and editor have different print engines.

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