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D Ashby
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Premiere Elements 11 Download interupted

May 20, 2013 4:42 AM

Tags: #crash #failure #power #windows_8 #premiere_elements_11 #error_transforms

Hi

 

While installing Premiere Elements 11 from disc to my Windows 8 computer, my toddler turned off the power supply. When I have rebooted my computer the icon appears on my start screen, but when I go to open it it says there is a problem and I must uninsatll and re-install the product. However, it won't let me uninstall it.

 

It comes up with the error message 'Error Applying Transforms. Verify that the specified transform paths are valid'. I cannot seem to resolve this problem.

 

I have tried restoring my computer but it won't let me do that either. It says 'system restore failed while scanning the file system on the drive C. The drive might be corrupt. Try chddsk. Unspeicified error during system restore (0 x 81000204).

 

I've tried Chkdsk and nothing comes up.

 

I have tried the adobe CS5 cleaner tool which runs but doesn't seem to do anything.

 

I have downloaded the Adobe support advisor which comes up with error 'A resatart is pending. Bootstrapper error has occurred.' It then says to restart the systeme which does nothing.

 

Please!! Can anyone help me?

 
Replies
  • Currently Being Moderated
    May 20, 2013 5:13 AM   in reply to D Ashby

    Try deleting the entire C:PROGRAM FILES/ADOBE/ADOBE PREMIERE ELEMENTS 11 directory. Then use a a registry cleaner, like Ccleaner, to clear any other files from your computer.

     
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  • Currently Being Moderated
    May 21, 2013 5:15 AM   in reply to D Ashby
     
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  • Currently Being Moderated
    May 21, 2013 7:58 AM   in reply to D Ashby

    D Ashby

     

    Are you installing from a disc or downloaded installation files?

     

    If you are presently stuck with the Shared Technologies block for Premiere Elements 11 installation on Windows 8 64 bit, then please read the following thread completely

    http://forums.adobe.com/message/4955688

     

    I ran into this situation after I uninstalled Premiere Elements 11 from Windows 8 64 bit (no problems with original install, everything was working great). But I needed to troubleshoots someone else's problems and had to uninstall Premiere Elements 11 from that computer for that reason. The saga of my problems and finally successful reinstall from installation disc are in the thread referrenced along with the experiences of many others with regard to Premiere Elements install stopping at Shared Technologies.

     

    Please let us know if any of the many "that worked for me" worked for you.

     

    Thanks.

     

    ATR

     
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