Skip navigation
Currently Being Moderated

Video playback is virtually non-existent!

May 20, 2013 9:30 PM

Tags: #premiere #mts #playback #cs6 #retina #macbook_retina

Hi Adobe gurus!


I recently upgraded from CS4 to CS6, as CS4 wasn't working well on my new 15" MacBook retina. However, having installed CS6 from the creative cloud, I'm finding that playback in Premiere Pro is horrendous! In fact, playback is virtually non-existent and only the audio playback fine. I simply cannot edit without rendering the footage first...which is not ideal, since my footage is quite long (40mins) and can take a while to render it all.


It doesn't matter if I'm working from the SSD or an external HD, working with .mov or .mts, or if the playback resolution is set to the minimum - I cannot get the video to playback properly. I've never had this issue as an editor before. Really not sure what is going on, but I can't edit like this!


Hope to hear from somebody soon! Thanks.

  • Currently Being Moderated
    May 21, 2013 8:36 AM   in reply to chartiart

    1st, general comment

    More information needed for someone to help... please click below and provide the requested information
    -Information FAQ


    2nd, exactly what are you editing?

    Report back with the codec details of your file, use the programs below... A screen shot works well to SHOW people what you are doing
    For Mac


    3rd, do you do as below to be sure your sequence and video match?

    See 2nd post for picture of NEW ITEM process

    -and a FAQ on sequence setting


    4th, there is a Mac Retina Bug


    Last, The tutorial list in message #3 may help

    Mark as:
  • Currently Being Moderated
    May 21, 2013 10:01 AM   in reply to John T Smith

    I use CS6 from Creative cloud and I have no problem of playback. It is very important that your sequence settings match the source. Do you use a lot of effects? color correction? Do you have enough ram? I caught several times my premiere using more than 20gb of Ram...!

    I just cut 2 hours of XDCAM HD 50mbps and it playback like butter at full resolution.

    Mark as:
  • Currently Being Moderated
    May 26, 2013 4:50 PM   in reply to chartiart

    What are the specs. of you CPU, speed and number of cores?


    AVCHD taxes the CPU greatly, and depending on the CODEC in the MOV files, might do the same.


    Good luck,



    Mark as:
  • Currently Being Moderated
    May 26, 2013 9:31 PM   in reply to chartiart

    Thank you for that information.


    An optimized i7 should not have issues with playback of H.264 material.


    Maybe test your computer with the PPBM5 benchmark, to see if there are any bottlenecks in it?


    Good luck, and maybe others will have some troubleshooting ideas for you.



    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points