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Kjell-Olov Högdahl
Currently Being Moderated

Why can't I delete the "Adobe RoboHelp 10" folder on my Windows 7 Desktop?

May 21, 2013 6:07 AM

Today I downloaded and installed a trial of Adobe RoboHelp 10.

 

After installation I ended up with a folder called "Adobe RoboHelp 10" on my Desktop.

 

But when I try to delete this folder I get a windows 7 error "You require permissions from ... to make changes to this folder".

 

Require-Permissions-to-delete-Adobe-RoboHelp-10-desktop-folder.gif

 

I am logged in as Administrator (There is only one account on my machine so for all I understand I am logged in as the one I am instructed to require permissioons from?).

 

I am running Windows 7 on a Paralells instalaltion on MAC. But for all I can tell my Desktop is not located on the MAC (network drive).

 

Why has RoboHelp 10 installations created a folder I do not have priviliges to change on my desktop?

 

How do I delete this folder?

 

Please give me a clue. This is driving me mad...

 

Regards, Kjell-Olov Högdahl

CEO The ITfied AB

 
Replies
  • Currently Being Moderated
    May 21, 2013 6:23 AM   in reply to Kjell-Olov Högdahl

    If I am correct this file contains the unzipped download, there will be setup.exe file in it. It normally deletes OK. Try rebooting first.

     


    See www.grainge.org for RoboHelp and Authoring tips

     

     

    @petergrainge

     
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