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Registering: "Update and Continue" Does not appear to do either

May 21, 2013 11:25 AM

Tags: #problem #issue #update #registration #continue

When I am prompted to update my adobe registration info, I get a popup, which links me to the registration page, where I have (long since) entered all of my information (which still appears to be there), but when I go to the bottom of the page and click "Update and Continue," it only appears to refresh the page.  And the fact that I will apparently be prompted to do this again, later, suggests that it is not actually "updating" when I click this button (and it is certainly not "continuing," because it simply refreshes me back to the same page)...In other words - it appears as though it's not working...


Just wondering if anyone else has experienced this? 
Thank you

  • Pierre Courtejoie
    7,038 posts
    Jan 11, 2006
    Currently Being Moderated
    May 21, 2013 11:28 AM   in reply to all4Hm

    Hello, Welcome to the forum, I will move this post to a more relevant location, maybe the installation forum.

    You will need to state your operating system, the browser that you are using in order to get help quickly.

    Mark as:
  • Currently Being Moderated
    May 21, 2013 2:25 PM   in reply to all4Hm

    All4hm which Adobe software or service in specific are you referring too?  If it is Creative Suite 6 then the registration process now occurs automatically.

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