I have Bridge CS 5. I have a collection that has suddenly gone empty. It had files in it. I restarted Bridge. Now the collection is empty. All of my other collections are intact. Any ideas as to what happened or how to get that collection back? All of the files are stored on an external hard drive.
Yes, but I did not change the location of the files. It is not that the collection cant find them, the collection does not recognize that any files are stored in the collection. The collection was full. I restarted Bridge and the collection is now empty.
But what was the actual location of the files (not the aliases or shortcuts that populate the colection)?
If they were on a CD or DVD, for example, the collection won't find them. The volume where they reside must be mounted.
Another example would be if the original files are on a FireWire or USB external drive that is no longer mounted, or on a server that has been disconnected.
What platform are you on? Macintosh or Windows. More details are needed.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
In CS5 there was a bug that if the path/filename contains an apostrophe, all files after that will not be shown.
Make sure you have all the updates installed.
I did write a script to try and fix these errors here..
No the actual location was not changed. I have been working with this collection for over 2 years and the files have always been stored on the same external harddrive, and still are. They are just not related to the collection anymore. I am on a Mac running Leopard.
Thank you for the link.