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"Select same fill & stroke" etc. isn't working in CS6

May 22, 2013 4:37 AM

Select same fill and stroke, or select same fill is not working properly in my newly installed version of CS6.

 

This is happening across multiple files so I know it is not a corruption in a file causing it.

 

When I make a selection and then click "Select same fill" I get the questioned marked swatch indicators.

 

This appears to be a bug in the software because I cannot make this feature work on even a simple file.

 

Any ideas??

 

Screenshot attached to show what I am seeing when I try to select a single piece of outlined type and then use the "select same fill" option.

 

Screen shot 2013-05-22 at 7.33.57 AM.png

 

Thanks in advance. I can work around this by selecting elements individually, but I would rather not!

 
Replies
  • Currently Being Moderated
    May 22, 2013 5:32 AM   in reply to Rebekkah Angel

    Rebekkah,

     

    It sounds as if something is seriously wrong.

     

    You may try the following (you may have tried/done some of them already) and see whether it helps:

     

    1) Close down Illy and open again;

    2) Restart the computer;

    3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (irreversible);

    4) Move the folder with Illy closed (reversible);

    5) Look through and try out the relevant among the Other options, see especially Item 7;

     

    Even more seriously, you may:

     

    6) Uninstall, run the Cleaner Tool, and reinstall.

     

    http://www.adobe.com/support/contact/cscleanertool.html

     
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  • Currently Being Moderated
    May 22, 2013 5:37 AM   in reply to Rebekkah Angel

    You are welcome, Rebekkah.

     

    I hope you will post your findings; it may benefit others in distress.

     
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  • Currently Being Moderated
    May 22, 2013 6:58 AM   in reply to Rebekkah Angel

    Could you post one of these "simple" files somewhere?

     
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  • Currently Being Moderated
    May 22, 2013 7:59 AM   in reply to Rebekkah Angel

    That sounds like a good solution, Rebekkah.

     

    Thank you for sharing.

     

    It is far from unusual that files must be withheld.

     
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