Skip navigation
Currently Being Moderated

Elements 9 isn't working!

May 22, 2013 5:00 AM

help me!!!

ive got photoshop elements 9 and ive installed it on my new laptop but the 'guided' section isnt theree, its just a black box and the 'fx' effects and the smart tool effects aren't showing up either!

I use photoshop for my university work alot! I need it to work!

 
Replies
  • Currently Being Moderated
    May 22, 2013 5:11 AM   in reply to EmmaJayneGrosvenor

    Try the proposed solutions here http://helpx.adobe.com/photoshop-elements/kb/quick-guided-edit-panels- blank.html

     

    The problem you are facing is probably because of corrupted swf files in your machine. But before advising for reinstallation, can you please share your Operating system information and also if you can see the following folders and files in your machine:

     

    Win:

    C:\ProgramData\Adobe\Photoshop Elements\9.0\Locale\en_us\Workflow Panels\GuidedEdit.swf

    C:\ProgramData\Adobe\Photoshop Elements\9.0\Locale\en_us\Workflow Panels\QuickEdit

    C:\ProgramData\Adobe\Photoshop Elements\9.0\Locale\en_us\Workflow Panels\QuickEdit\QuickEditAir.swf

    Mac:

    /Application Support/Adobe/Photoshop Elements/9.0/Locale/en_us/Workflow Panels/GuidedEdit.swf

    /Application Support/Adobe/Photoshop Elements/9.0/Locale/en_us/Workflow Panels/QuickEdit

    /Application Support/Adobe/Photoshop Elements/9.0/Locale/en_us/Workflow Panels/QuickEdit/QuickEditAir.swf

     

    Browse this post prior to uninstall/reinstall to make sure that you actually have missing files or not.

    http://forums.adobe.com/message/4906480

    http://forums.adobe.com/message/4884541

     

    -Harshit yadav

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points