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Fillable PDF form works fine on computer but crashes on iPhone and iPad

May 22, 2013 9:47 AM

Tags: #acrobat #pdf #iphone #ipad #reader #pdf_forms #acrobat_9_forms

I created a fillable form in Acrobat 9 Pro. It works fine on PCs or Macs but the file crashes on iPad or iPhone in the mobile version of reader when someone tries to input something in one of the form fields.

 
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  • Currently Being Moderated
    May 22, 2013 10:53 AM   in reply to c_M_w_1977

    Acrobat Reader ISO (for iPad) don't do forms

    It incapable of javascript.

     

    https://itunes.apple.com/us/app/pdf-expert-fill-forms-annotate/id39331 6844?mt=8 this is the only program for now that does PDF Forms on the iPad.

     

     
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  • George Johnson
    11,661 posts
    Aug 11, 2002
    Currently Being Moderated
    May 22, 2013 7:53 PM   in reply to c_M_w_1977

    It depends on the form. Adobe Reader for iOS does have limited support for JavaScript and it supports form filling, with certain limitations. But without seeing the form in question, it's hard to say what could be wrong.

     
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  • Currently Being Moderated
    Sep 25, 2013 11:45 AM   in reply to c_M_w_1977

    I find the same issue using both Acrobat Pro X and Acrobat Pro XI.

    What I found to be contributing factors are:

         1. programs running in the back ground

         See what is running in the background and stop what is not required.

     

         2. the overall size of the form (MB)

         under “File”, “Save As” there is an option to Reduce Size of PDF.

         I found this to help on some mobile devices.

     
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