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Daniel Cicco
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Adobe Cloud - Only Dreamweaver does not launch

May 23, 2013 4:58 AM

I just subscribed for the trial version of Adobe Cloud and installed DW, PS and AI. All works well only DW does not start up. The icon appears and bounces a few times and then disappears without opening.

 

Any idea how to solve this? On a Mac.

 

Thanks!

 
Replies
  • Currently Being Moderated
    May 23, 2013 7:57 AM   in reply to Daniel Cicco

    What Mac? What version of OSX? You need to be a lot more specific.

     

    Mylenium

     
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    May 23, 2013 11:24 AM   in reply to Daniel Cicco

    Moving this discussion to the Dreamweaver forum.

     
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    May 23, 2013 6:04 PM   in reply to Daniel Cicco

    Hi Daniel,

     

    I have requested the engineering and support team to get back to you. Hang in there.

     

    Thanks,

    Preran

     
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  • Currently Being Moderated
    May 23, 2013 9:56 PM   in reply to Daniel Cicco

    Hi Daniel,

     

    Have you tried to uninstall DW CC and reinstall it from cloud? Did you try to delete the DW CC installation files/folders at any point in time?

     

    Also it would be great if you can attach a screen shot of your Applications -> Dreamweaver CC folder.

     

    Please let us know. We are eager to help you.

     

    Thanks,

    Arindam Ghosh

     
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    May 24, 2013 6:57 AM   in reply to Daniel Cicco

    Please try installing the Java update for MAC available on link below.

     

    http://support.apple.com/kb/dl1572

     

    Let me know if this helps.

     

    Thanks

    Bhawna Gupta

     
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