Skip navigation
rebeccajellie@hotmail.com
Currently Being Moderated

Cannot download Premiere Pro via the Cloud [was: downloading]

May 23, 2013 8:28 PM

I cannot download premiere pro through creative cloud, although i have downloaded other applications

 
Replies
  • Currently Being Moderated
    May 23, 2013 8:08 PM   in reply to rebeccajellie@hotmail.com

    Did you have Premiere Pro previously installed? Do you get any error messages? You can try to re-install after using the CS Cleaner tool. You might deactivate before using the tool.

     

     

    http://www.adobe.com/support/contact/cscleanertool.html

     
    |
    Mark as:
  • Currently Being Moderated
    May 23, 2013 8:28 PM   in reply to rebeccajellie@hotmail.com

    Do you mean

     

    1. You cannot see Premiere Pro in the Adobe Application Manager to download it? - if so ensure that you're running 64 hardware and operating system since Premiere Pro is 64 bit only. If you're running a 32 bit system then you will not be able to download or install Premiere Pro since it will not run on your system.
      or
    2. You can see Premiere Pro in the AAM but cannot download it?
     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points