I'm warned to deactivate one of my machines Adobe Elements or it will be unavailabel on the other machines. I can't deactivate because it's dimmed out. The FAQs have scenarios that don't apply so I can't deactivate even it I wanted to. The machine it used to be on is out of service so I installed it on the new one that's now telling me to deactivate on the old one which I can't. I checked and I still can't deactivate on the new machine if I tried. What can I do? I'm not going to be able to use it in 12 days.
If you still can't get it straightened out, try activation support: