CS6 crashed whilst running a nix filter. On restarting, cs6 loads but the produces error message .....
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 188.8.131.52
Application Timestamp: 5022da9d
Fault Module Name: SelectivePalette.8li
Fault Module Version: 184.108.40.20603
Fault Module Timestamp: 50481403
Exception Code: c0000005
Exception Offset: 000000000001301a
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057
Additional Information 1: b7b5
Additional Information 2: b7b5415a1c1717c0e9696cb87192c43d
Additional Information 3: 8038
Additional Information 4: 80385af0c8ca4a92bd3c40c75ad62ba5.
The same happens if I try to run CS5 instead. How do I resolve this?
I have uninstalled color effex pro 4, the plug in running when CS6 crashed. CS5 and CS6 now run OK. On re-installing color efex pro 4, they both crash again. If color efex pro 4 file had been corrupted, I would have thought that re-instalation would solve the problem. CS5 and CS6 are both fully up to date. I'm wondering if I should uninstal CS6 and re-instal it. I just don't want to loose a 'life' on CS6.