My DW CS6 crashes each time when I try to upload files to BC via SFTP. As this does not happen to any FTP-connection, I think it has to do with the BC-SFTP-connec. When restarting, it works several times, but as soon I pause working for a few minutes, next upload fails. I am up-to-date with my updates (CC).
Problem is getting even worse the last weeks, as the intervall after which I cant upload any more is getting shorter. First, I could idle for about 10 to 20 minutes, now DW crashes after a 3-5 min time-out period. Sometimes, after restart, its not working at all.
I urgently need help in this case, as all my client are at BC!
Sorry to hear about this problem. Can you provide more info to help us debug this issue.
- Can you send us the crash log. you can send it to firstname.lastname@example.org
- Which OS are you On and which version?
Its no longer possible to import a new BC-Site to DW, as DW crashes during the import. Its loads a few files, then is no longer able to connect (timeout) and crashes.
Guys, fix that stuff, as I have lots of work to do!
when connecting the site with Filezilla the same sort of error occurs; the first attempt to connect always failes, the second one is working. This is what happens in DW too. Sometimes DW just prompts: cannot connect, sometimes DW simply crashes. Restarting or retrying the works fine (because it the second attempt then).
So this problem only effects your connection to Business Catalyst servers?
the kind guys from Adobe seem to have fixed the problem with connecting to BC, great, thanks for that.
The issue with my DW crashing when trying to connect to BC seemed to be caused by using a Qnap NAS to which I saved my files. When using the path to the NAS in the site definitions of DW, it crashes from time to time. As soon as I changed the path to a local directory on the harddrive of my machine, the error does not occur any more.