I'm really baffled with this one guys, I've come across hundreds of errors in my time but this just seems impossible.
What is happening is whenever I use any transform tool in Photoshop it will freeze, the window won't go white like frozen windows normally do in W7 but it'll just sit there being completely unresponsive to clicks. The only way to quit is to go into the task manager. The other notable thing is whenever this happens I can't just restart Photoshop, I have to restart Windows completely! it even screws over other Adobe software, Dreamweaver won't work either once this error has occured.
Not only that but OpenGL never works anymore either, it's a huge pain. This one is more random, sometimes it'll happen straight away and other times I can use Photoshop for like thirty minutes before OpenGL stops working. This one's obviously less intrusive but I still enjoy having the OpenGL features on and I'm not sure if the issue is linked to the first.
The only other symptom I can think of is that once the issues start happening (or just before they're about to happen) the cursor will dart very quickly all over the screen. The actual clicks themselves will still happen in the right location but the visual cusor itself will constantly be moving, like half of the time it'll be in its right spot, the other half it'll be in a random position. I've tried unplugging both the tablet and the keyboard/mouse reciever but it still darts everywhere.
Everything else on the computer works fine, it's just Adobe software playing up.
I have tried:
- Adjusting performance options thoroughly
- Disabling graphic card features
- Reinstalling CS6
- Switching to 32 bit CS6
- Reverting back to CS5/CS3 (it still happens on those ones too)
- Trying four different versions of video drivers (320.18, 314.22, 310.70, 306.23)
- Reinstalling Windows 7
- Gigabyte GV-N56GOC-1GI Overclocked GTX 560 1GB
- Gigabyte H61M-S2P-B3 LGA1155
- Kingston 8gb 1333mhz ddr3
- Intel sandy bridge Quad-Core i52500K 3.3GHz
- Windows 7 64 bit Ultimate SP1
It'd mean a great deal to me if anyone is willing to help on this one.
Can you really say that with certainty? this thing runs everything I throw at it. It renders videos flawlessly and it plays recent AAA games with no problems. Every other image editor also works fine, it's strange that only one particular line of software would struggle with it.
Sorry to be cynical but I'm not about to haggle with my cards warranty on a whim, do you have any reasoning for saying this?
If you have tried different versions of Photoshop without change, then that seems to rule out Photoshop, surely? I was going to suggest trying some of the CS6 features that use graphics card acceleration, like Liquify, but if CS5 shows the same symptoms, there’s not much point.
Your graphics card is overclocked? Can you disable that temporally? That seems way too obvious for you not to have tried it though. Have you run an app like Speccy to watch component temperatures?
There are lots of hits for the GTX560Ti having problems. Could they be relevant?
It might be a problem with the model, I'm not entirely sure. I'll read up on that thanks.
As for overclocking and temperatures, I never overclock the video card, the CPU is overclocked from 3.3 to 3.7 and has custom cooling, speedfan says both parts stay around 30 degrees.
I see you've tried different display driver versions... Have you done any work to ensure you don't have remnants of different display drivers in your system?
Did you once have a different video card in your system?
On another note, have you tried removing the overclocking from the CPU?
@Radius: Unfortunately it hasn't, I'm currently on the latest.
1: I can't say I have, how would I do that?
This seems like one of the harder errors out there. Thanks for the support everyone, it really is appreciated.
1: I can't say I have, how would I do that?
Chances are it doesn't apply, since you didn't have a different video card in your system.
But there are programs like DriverSweeper that claim to help clear invalid/outdated drivers from the system. Note that I have never tried it and can't personally recommend it.
The video card makers have cleaner tools as well (I know ATI has a pretty aggressive one). I'm not as familiar with nVidia.
Do you have an on-motherboard display chipset as well as the nVidia board you have plugged-in? If so, is it fully disabled (e.g., in the BIOS)?
I found out what it is! leaving this here for anyone else who runs into the problem.
The problem was Trillians game-mode, it treated Photoshop as a full screen application and somehow ended up messing up with its OpenGL. This in turn seems to have somehow messed with the transform tool and the cursor, I'm not sure how. Disabling Trillians game mode fixes the problem instantly.