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During my download process for CS6 on Cloud (trial), I received an error message saying "unable to extract files" EX20..does anyone know how to fix this so I can finish the download?
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Without system information nobody can unriddle this for you, but the most likely cause is that you are running out of (temporary) disk space. do a little housekeeping:
Installation Preparations (and otehr good stuff)
Mylenium