1. Environment: Windows 7, Adobe Reader 11.0.2 or 11.0.3, IE 10 or FoxFire Mozilla, MS Word2010.
2.1 Action Sequence #1: Launch .pdf file locally from "C" drive; view .pdf, EXIT.
2.2 : Launch MSWord2010, type "HELLO", SCREEN ECHOs BACK NUMBERS RANDOMLY - NOT "HELLO".
3.1 Action Sequence #2: Lauch .pdf file located via Google search; view .pdf, EXIT.
3.2 : Type "HELLO" into Google search box, SCREEN ECHOs BACK NUMBERS RANDOMLY - NOT "HELLO".
4 Any combo of local/IE view of a .pdf and local/IE typing (except NOTEPAD) results in above behavior.
5. ONLY SOLUTION IS REBOOT - A PAIN.
THIS IS THIRD TIME I'M POSING QUESTION AS I'VE RECEIVED NO DIRECTION. PROBLEM IS CLEAR. WHAT IS GOING ON?
I agree with Pat. Viewing a PDF should have no impact on what your Operating System or any other software interprets input from your keyboard as. I'm pretty sure you've got a virus or some of your Windows files have become corrupted.
Whose MALWARE? Behavior noted BEGAN WITH ADOBE READER 11.0.2, WAS NOT PRESENT with PRIOR VERSIONS. 11.0.2 installed solo, that is, with INSTALLATION OF NO OTHER SOFTWARE. Please reply, WHOSE MALWARE?
Do you by any chance have Comcast for your Internet provider?
Being as it's a laptop, Have a look at this too:
If you are writing numbers instead of letters when you press the keyboard of your laptop and you must hold down the Function key (Fn) to write normally.
This is due to the fact that the digital lock is activated. To solve this, simply press:
Fn+Numlk or depending on the model, press the button or Fn+Shift+Numlk.
This will solve your problem
Fn+Numlk does nothing to correct echoing of NUMBERS in place of CHARACTERS which occurs only after launching Adobe Reader 11.0.2 or 11.0.3. Nothing but hard REBOOT corrects problem. I have Norton 360 - no Malware, zip wrong on the security front. Problem began with 11.0.2 which was touted as a SECURITY RELEASE.
QUESTION: CAN I GO BACK SAFELY to < 11.0.2 if I can locate an old release?
I tried to complete an important application on line, application displayed a .pdf file, I lost ability to type characters and complete application.
This is CLEARLY an ADOBE READER 11.0.2+ issue in select environments. WHO IS RESPONSIBLE FOR SUPPORTING an Adobe Freeby? I certainly will not purchase PRO unless someone owns correction. Many thanks.
You're free to go all the way back to 10 if you feel so inclined... But I've read more than a dozen different support forums including at least three at laptop manufacturers' sites (and even Microsoft) which ALL say this is a numlock problem fixable from the keyboard.
NOT ONE OF THOSE LINKS says ANYTHING AT ALL about removing Adobe reader as any part of the solution that WORKED for what I can only assume are hundreds of others having the same issue.
I can say with a strong degree of certainty that this IS NOT a Reader ISSUE and Reader IS NOT the cause.
QUESTION: CAN I GO BACK SAFELY to < 11.0.2 if I can locate an old release?
Uninstall your current version using the Acrobat Removal Tool http://labs.adobe.com/downloads/acrobatcleaner.html
then download and install version 11.0.2 from http://ardownload.adobe.com/pub/adobe/reader/win/11.x/11.0.02/en_US/Ad beRdr11002_en_US.exe
I am pretty sure that this will not fix your issue.
Mr. McBlob - 1. I have tried every combo of fn + num lock; fn + infinity to no avail 2. Starting Task Manager and shutting it down was cathartic but did zilch. 3. I have been in IT for 25 years. I never, never, install one piece of software skip a rigorous "user acceptance test" and plop down more software. 4. I have no, no, auto-upgrade features set, so there is no surreptitious downloading/installing going on. 5. Finally, the behavior began immediately after installing Adobe Reader 11.0.2 and continues with 11.0.3
HERE'S MY QUESTION: Adobe Reader 11.0.2 was touted as having IMPORTANT SECURITY FEATURES. CAN I GO to ANY VERSION PRIOR TO 11.0.2 *S*A*F*E*LY?
Tired of mud wrestling. Many thanks for your thorough research and looking for your reply. Providing my specs below one more time.
H/W: Lenovo U550 64 bit O/S
S/W: Windows 7; IE 10 (same behavior under Mozilla); MS Office 2010, not much more locally.
Opening a .pdf on the net or locally induces same insanity.
I'm afraid I don't understand - "security risk" - are you working with sensitive PDFs? Something your firewall can't or won't protect you against? EVERY new release and update has "important security updates", whether it's from Adobe or Windows, or even Mac. Microsoft has been releasing "security updates" for XP for more than twelve years. It's a generic term for "something we missed the first eight hundred times we checked".
If you feel this "security" notice to UPGRADE TO 11.0.2 is nugatory, then I'll go back to 10.1.4 as you provided. Kindly advise & many thanks.
My Windows 8 laptop came with Reader 10 preinstalled and I haven't had a problem with it. My brother is still using 9 on his work PC. It's not like Adobe "re-invented the wheeel" with 11... Unless you're on a network where your system may be compromised internally, there is no problem going back to 10, and even then, the risk would be from someone who is absolutely depserate to get into your system and files including PDFs. Just be sure to disable automatic updates in the Preferences, or you'll constantly be "nagged" about going back to 11.
Pat I said < 11.0.2, that means PRIOR TO 11.0.2. I don't want 11.0.2.
Sorry that the "<" was not obvious to me.
After running the Cleaner Tool, download 10.1.4 from http://get.adobe.com/reader/enterprise/
then update to 10.1.7 with http://ardownload.adobe.com/pub/adobe/reader/win/10.x/10.1.7/misc/Adbe RdrUpd1017.msp
Back to version 10.1.7 of Adobe Reader and number echoing problem described has totally disappeared.
1. Thanks to Mr. McBlob, Pat, and Claudio.
2. PAT on your post:
Jun 9, 2013 1:29 AM in reply to SueB17
The problem is far from clear. I am unable to reproduce this in a very similar environment as yours.
My first suspicion when seeing such strange behavior: malware
What is an "MVP" vis a vis access to Adobe? May I kindly suggest that you relay this problem and solution UP, that a "very similiar environment" is not the same as an identical environment, and that the burden of proof does not lay with a user if that user utilized controlled installation/testing techniques. I have been in the mud for months with this, clearly an Adobe "feature".
3. In any case, many thanks and regards to all who helped.
Pat please see my post #20 July 2, 2013 9:00PM in this thread. I await your reply. That is, 1. What is an "MVP" vis a vis this forum? 2. Can you or have you escalated the BUG in 11.0.2 and 11.0.3 that caused my environment to echo numbers instead of letters after and ONLY AFTER lauching Adobe Reader? Thanks, Sue.
An "MVP" is a long time member of the forums, who has attained a high level of success in responding to other users' issues/complaints as well as having knowledge of Adobe policies and practices. MVPs ARE NOT Adobe employees, but they do have additional privileges (which I know of but am not at liberty to disclose) and responsibilities, such as monitoring posts for abuse and spam. They also have the responsibility and ability to move threads to the proper forum, or lock them when necessary. MVPs can report issues to development, but I'm unaware of any "escalation" authority. The report is pretty much the same as if you or I submitted it on the bug report page.
I've been in these forums since 2004, through two different employers and on my own. If I'd been able to keep one account through all of that, it's possible I'd be an MVP myself, but my accounts were surrendered when I left the employers.
Given that you are one of a very limited few people anywhere who has experienced this, and with the plethora of evidence pointing to another cause for what you experienced, I can say with a pretty good degree of certainty that development will not treat this as a bug in the Reader software, and even if they do, they won't put it on a very high priority because it isn't effecting huge numbers of users.