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Mac OS X Preview application and phantom blank form fields

Jun 10, 2013 3:00 PM

Tags: #blank_form_fields #empty_fields #mac_os_x_preview

I created a "employment application form" for my company in Acrobat. Occasionally our HR department will get a returned application form with the "phantom blank form fields". The information is there but invisible. I used the export form data and have been able to recover the data and make a viewable .pdf again but I would like to see if any one else has been encountering problems like this and what the solution may be.

 

In this thread http://forums.adobe.com/message/4746439 Brian points out that it's likely that folks are using the Mac OS X Preview rather than Reader to fill in the form (thought for a long time that it was some sort of platform issue - the Mac thing makes perfect sense). Is there a way that I could possibly avert this problem when creating and distributing the document out of Acrobat?

 

Regards

 
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