I created a "employment application form" for my company in Acrobat. Occasionally our HR department will get a returned application form with the "phantom blank form fields". The information is there but invisible. I used the export form data and have been able to recover the data and make a viewable .pdf again but I would like to see if any one else has been encountering problems like this and what the solution may be.
In this thread http://forums.adobe.com/message/4746439 Brian points out that it's likely that folks are using the Mac OS X Preview rather than Reader to fill in the form (thought for a long time that it was some sort of platform issue - the Mac thing makes perfect sense). Is there a way that I could possibly avert this problem when creating and distributing the document out of Acrobat?
Solution: Don't use Preview.