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MMSChapman
Currently Being Moderated

Problem with PSE 10 and login to Costco.com photo.

Jun 10, 2013 7:56 PM

I have been trying to order photos from Costco through Adobe PSE 10.  The login comes up but then when I enter my information it says my password is incorrect.  I can login on my desktop just fine.  I tried changing my password to see if that would help but it doesn't.  I called Costco.com and they said I need to call Adobe.  I called the Costco photo center at my local store and they hadn't heard of a problem.  I would love some help with this!  I have used it successfully for a year. 2 weeks ago is when I started having problems.  I was able to order 1 photo and the rest would not go through.

Thanks for any help!

This is my first message and I hope I am doing it correctly.

 
Replies
  • Currently Being Moderated
    Jun 10, 2013 8:01 PM   in reply to MMSChapman

    This forum is only to discuss how the forums operate, not products

    If you go to the Forums Index http://forums.adobe.com/index.jspa

    You will be able to select a forum for the Adobe product you use

     
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  • Currently Being Moderated
    Jun 12, 2013 9:08 AM   in reply to MMSChapman

    [Moved to Photoshop Elements Forum]

     

    Hunt

     
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  • 99jon
    12,821 posts
    Jan 6, 2010
    Currently Being Moderated
    Jun 12, 2013 9:43 AM   in reply to MMSChapman

    From the Organizer menu go to:

     

    Edit >> Preferences >> Adobe Partner Services

     

    Click the Refresh button, then click OK.

     
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  • 99jon
    12,821 posts
    Jan 6, 2010
    Currently Being Moderated
    Jun 12, 2013 10:10 AM   in reply to MMSChapman

    Try resetting online accounts and start over with your costco password. Otherwise you may have to upload directly to their website. Some claim that is actually better as you can specify image resolution. Good luck.

     
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