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Installation error

Jun 12, 2013 11:42 PM

Tags: #error #server #windows #installation #cf10

Hello all!

 

I'm tryin to reinstall coldfusion 10 x64 on windows 2008 R2 64 after uninstall.

The installer show me this warning and error.

 

error.JPG

 

 

I manualy delete installation folder and all registry entries.

 

 

 

Colud you help me?

 
Replies
  • Currently Being Moderated
    Jun 13, 2013 10:05 AM   in reply to Artemza

    Hello Artemza,

     

    Are you saying that you are able to install ColdFusion in 32-bit mode and the 64-bit is not working. Please confirm. Also, did you check the installer logs for more information?

     

    Regards,

    Anit Kumar

     
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  • Currently Being Moderated
    Jun 13, 2013 5:36 PM   in reply to Artemza

    Hello Artemza,

     

    The logs point to Admin privilges. However this is strange that, you are able to install the 32-bit setup and not the 64-bit on the same machine. You may like to check the persmissions on C:\Program Files\ folder.

     

    Alternatively, you can try the following steps:-

     

    1. Launch Command prompt as Administrator
    2. Navigate to the installer location and type the name of installer with extension followed by -console and press enter. For eg ColdFusion_10_WWEJ_win64.exe -console

     

    Hope that helps.

     

    Regards,

    Anit Kumar

     
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  • Currently Being Moderated
    Jun 14, 2013 11:06 AM   in reply to Artemza

    Hello Artemza,

     

    As mentioned earlier, the logs points to Admin privileges. Can you ask the System Admin to login with their credentials. There might be some locations, where admin access is required.

     

    Regards,

    Anit Kumar

     
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  • Currently Being Moderated
    Jun 14, 2013 3:49 PM   in reply to Artemza

    Hello Artemza,

     

    Please send an e-mail with you contact number to cfinstal@adobe.com. Also, please make a reference to this thread.

     

    Regards,

    Anit Kumar

     
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