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Cannot download trial

Jun 14, 2013 4:12 AM

OK. I am interested in premier (standard), but since it does not seam to have a forum I hope to ask this here.

I try to instal a trial version of the Elements premier, but it stops to the download assistance after I have given the mail address and passwor. No warnings issued just stops there. Any Ideas?

thanks

 
Replies
  • Currently Being Moderated
    Jun 14, 2013 5:43 AM   in reply to jopasnyt

    [Moved to Premiere Elements forum.]

     
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  • Currently Being Moderated
    Jun 14, 2013 6:06 AM   in reply to Jim Simon

    You may have tried to download it during a heavy traffic period.

     

    You don't say where you're at or how stable your internet connection is, but it will work.

     
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  • Currently Being Moderated
    Jun 14, 2013 6:31 AM   in reply to jopasnyt

    Along with the answers to Steve's questions, what browser are you using?

     

    What are the security settings of that browser?

     

    Are you also running anti-virus, or anti-malware software, during the download?

     

    Good luck,

     

    Hunt

     
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  • Currently Being Moderated
    Jun 14, 2013 6:45 AM   in reply to jopasnyt

    [moved to the downloading, installing, setting up forum]

     
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