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Unable to launch Photoshop CS6 Extended

Jun 14, 2013 4:55 PM

When I try to launch Photoshop CS6 the following box appears: "Photoshop detected graphics hardware that is not officially supported. If you experience problems, please uncheck the use graphics processor checkbox in the performance panel of the preferences dialog." After his message appears, Windows tries to solve the problem but has no solutions and shuts down Photoshop before it even opens." Any suggestions anyone?

 
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    Jun 14, 2013 5:11 PM   in reply to wjk0408

    Extended will not work in 3D with Win XP, or a graphic card with less than 512k of VRAM.

     
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    Jun 14, 2013 5:35 PM   in reply to wjk0408

    Did you try resetting preferences?  Start PS and immediately hold down the Crtl Alt Shift keys.  If fast enough will get a reset window.  If you see splash screen you are not fast enough.

     
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    Jun 14, 2013 5:41 PM   in reply to wjk0408

    If the reset window was gotten then check the video card from the OS.  Make sure it is working.

     
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    Jun 14, 2013 6:06 PM   in reply to wjk0408

    The message says it or the driver is not working as needed.  Have you updated driver from manufacture's site?  Did this work before?

     

    Have you rebooted computer?

     
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    Jun 14, 2013 6:14 PM   in reply to wjk0408

    What OS and card?

     
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    Jun 14, 2013 7:10 PM   in reply to wjk0408

    It looks like NVidia W74.A09 is a file?  Is this the driver?

     

    If you look at the crash report see if you can find the faulting module in the Event Viewer in OS.

     
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