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Cecilia Lag
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Premiere elements 9 unexpected close

Jun 15, 2013 11:04 AM

Elements 9 is constantly closing

 
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  • Currently Being Moderated
    Jun 15, 2013 11:06 AM   in reply to Cecilia Lag

    Cecilla,

     

    Welcome to the forum.

     

    Can you please provide us with more information:

     

    • Computer specs.
    • Operating system
    • Project Settings
    • Details of what material you have on your Timeline (more info is better)
    • Exactly what you are doing, when the program crashes - does it ALWAYS crash, when you do that?

     

    Good luck,

     

    Hunt

     
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  • Currently Being Moderated
    Jun 15, 2013 11:25 AM   in reply to Cecilia Lag

    Thank you for that information.

     

    We might get back to a few of those questions, but knowing that you are doing a SlideShow, I want to ask another now: what are the pixel x pixel dimensions of the Still Images that you have Imported into your Project? The file size, and DPI/PPI do not matter - just the pixel x pixel dimensions.

     

    Along with that information, please let us know what your Project Settings are - chosen at New Project.

     

    Good luck,

     

    Hunt

     
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  • Currently Being Moderated
    Jun 15, 2013 1:28 PM   in reply to Cecilia Lag

    Cecilia Lag

     

    I strictly an Elements Windows person, so I will say that at the onset. But, I would ask the following:

     

    Where is Premiere Elements 9/0/9.0.1 slideshow heading once you get beyond the ediiting stage,

    DVD-VIDEO Standard 4:3

    DVD-VIDEO Widescreen 16:9

    Blu-ray Disk format on Blu-ray disc

    are you planning on saving (exporting) it to a file on the computer hard drive?

     

    And just how many of these 2100 x 1500 photos are in this slideshow? How many audio files, what audio format? What is your projected duration for this slideshow?

     

    What was your rationale behind selecting the "DSLR 1080 P 24" project setting?

     

    Thanks.

     

    ATR

     
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