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InDesign CS6 stopped working!

Jun 17, 2013 2:50 AM

Tags: #help #indesign #fail #cs6 #stopped #crashed #mac_os_x_10.8.3

Hi

 

I need some help really fast please.

 

My copy of InDesign CS6 seems to have corrupted. I have uninstalled (including preferences) and reinstalled four times, I have even uninstalled the entire suite and re installed it.

 

I need to finish a job urgently and can't do so without this software.

 

It crashes on startup with the splash screen, it never gets past initializing in the splash screen window.

 

Here is the crash report from my Mac 10.8.3:

 

 

 

Process:         Adobe InDesign CS6 [34259]

Path:            /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6

Identifier:      com.adobe.InDesign

Version:         8.0.1.406 (8010)

Code Type:       X86 (Native)

Parent Process:  launchd [147]

User ID:         501

 

 

Date/Time:       2013-06-17 10:27:26.150 +0100

OS Version:      Mac OS X 10.8.3 (12D78)

Report Version:  10

 

 

Interval Since Last Report:          5263 sec

Crashes Since Last Report:           2

Per-App Interval Since Last Report:  23 sec

Per-App Crashes Since Last Report:   1

Anonymous UUID:                      11A44345-6E4D-C13A-A535-285CB24C989E

 

 

Crashed Thread:  0  Dispatch queue: com.apple.main-thread

 

 

Exception Type:  EXC_BAD_ACCESS (SIGBUS)

Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000

 

 

VM Regions Near 0:

--> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL  /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6

    __TEXT                 0000000000001000-0000000000005000 [   16K] r-x/rwx SM=COW  /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6

 

 

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

0   ObjectModelLib.dylib                    0x015e4eb3 0x15d6000 + 61107

1   ObjectModelLib.dylib                    0x0160564d ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 16765

2   ObjectModelLib.dylib                    0x016024ba ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 4074

3   com.adobe.InDesign                      0x00001dc2 main + 82

4   com.adobe.InDesign                      0x00001d55 start + 53

 

 

Thread 1:: Dispatch queue: com.apple.libdispatch-manager

0   libsystem_kernel.dylib                  0x96c469ae kevent + 10

1   libdispatch.dylib                       0x9708bc71 _dispatch_mgr_invoke + 993

2   libdispatch.dylib                       0x9708b7a9 _dispatch_mgr_thread + 53

 

 

Thread 2:

0   libsystem_kernel.dylib                  0x96c458e2 __psynch_cvwait + 10

1   libsystem_c.dylib                       0x900302e9 _pthread_cond_wait + 938

2   libsystem_c.dylib                       0x90030572 pthread_cond_timedwait_relative_np + 47

3   com.apple.CoreServices.CarbonCore          0x95aad6ad TSWaitOnConditionTimedRelative + 177

4   com.apple.CoreServices.CarbonCore          0x959f9b8b MPWaitOnQueue + 261

5   PMRuntime.dylib                         0x005b9581 SetVSizeBaseline(unsigned long) + 1473

6   com.apple.CoreServices.CarbonCore          0x95a80a7b PrivateMPEntryPoint + 68

7   libsystem_c.dylib                       0x9002b5b7 _pthread_start + 344

8   libsystem_c.dylib                       0x90015d4e thread_start + 34

 

 

Thread 3:

0   libsystem_kernel.dylib                  0x96c437d2 mach_msg_trap + 10

1   libsystem_kernel.dylib                  0x96c42cb0 mach_msg + 68

2   com.apple.CoreServices.CarbonCore          0x95aaa35b TS_exception_listener_thread + 89

3   libsystem_c.dylib                       0x9002b5b7 _pthread_start + 344

4   libsystem_c.dylib                       0x90015d4e thread_start + 34

 

 

Thread 4:

0   libsystem_kernel.dylib                  0x96c458e2 __psynch_cvwait + 10

1   libsystem_c.dylib                       0x90030280 _pthread_cond_wait + 833

2   libsystem_c.dylib                       0x900b6095 pthread_cond_wait$UNIX2003 + 71

3   com.apple.CoreServices.CarbonCore          0x95aad492 TSWaitOnCondition + 128

4   com.apple.CoreServices.CarbonCore          0x95aad68e TSWaitOnConditionTimedRelative + 146

5   com.apple.CoreServices.CarbonCore          0x959f9b8b MPWaitOnQueue + 261

6   com.adobe.ACE                           0x00607a69 0x5c8000 + 260713

7   com.adobe.ACE                           0x00606d99 0x5c8000 + 257433

8   com.apple.CoreServices.CarbonCore          0x95a80a7b PrivateMPEntryPoint + 68

9   libsystem_c.dylib                       0x9002b5b7 _pthread_start + 344

10  libsystem_c.dylib                       0x90015d4e thread_start + 34

 

 

Thread 5:

0   libsystem_kernel.dylib                  0x96c458e2 __psynch_cvwait + 10

1   libsystem_c.dylib                       0x90030280 _pthread_cond_wait + 833

2   libsystem_c.dylib                       0x900b6095 pthread_cond_wait$UNIX2003 + 71

3   com.apple.CoreServices.CarbonCore          0x95aad492 TSWaitOnCondition + 128

4   com.apple.CoreServices.CarbonCore          0x95aad68e TSWaitOnConditionTimedRelative + 146

5   com.apple.CoreServices.CarbonCore          0x959f9b8b MPWaitOnQueue + 261

6   com.adobe.ACE                           0x00607a69 0x5c8000 + 260713

7   com.adobe.ACE                           0x00606d99 0x5c8000 + 257433

8   com.apple.CoreServices.CarbonCore          0x95a80a7b PrivateMPEntryPoint + 68

9   libsystem_c.dylib                       0x9002b5b7 _pthread_start + 344

10  libsystem_c.dylib                       0x90015d4e thread_start + 34

 

 

Thread 6:

0   libsystem_kernel.dylib                  0x96c458e2 __psynch_cvwait + 10

1   libsystem_c.dylib                       0x90030280 _pthread_cond_wait + 833

2   libsystem_c.dylib                       0x900b6095 pthread_cond_wait$UNIX2003 + 71

3   com.apple.CoreServices.CarbonCore          0x95aad492 TSWaitOnCondition + 128

4   com.apple.CoreServices.CarbonCore          0x95aad68e TSWaitOnConditionTimedRelative + 146

5   com.apple.CoreServices.CarbonCore          0x959f9b8b MPWaitOnQueue + 261

6   com.adobe.ACE                           0x00607a69 0x5c8000 + 260713

7   com.adobe.ACE                           0x00606d99 0x5c8000 + 257433

8   com.apple.CoreServices.CarbonCore          0x95a80a7b PrivateMPEntryPoint + 68

9   libsystem_c.dylib                       0x9002b5b7 _pthread_start + 344

10  libsystem_c.dylib                       0x90015d4e thread_start + 34

 

 

Thread 7:

0   libsystem_kernel.dylib                  0x96c458e2 __psynch_cvwait + 10

1   libsystem_c.dylib                       0x90030280 _pthread_cond_wait + 833

2   libsystem_c.dylib                       0x900b6095 pthread_cond_wait$UNIX2003 + 71

3   com.apple.CoreServices.CarbonCore          0x95aad492 TSWaitOnCondition + 128

4   com.apple.CoreServices.CarbonCore          0x95aad68e TSWaitOnConditionTimedRelative + 146

5   com.apple.CoreServices.CarbonCore          0x959f9b8b MPWaitOnQueue + 261

6   com.adobe.ACE                           0x00607a69 0x5c8000 + 260713

7   com.adobe.ACE                           0x00606d99 0x5c8000 + 257433

8   com.apple.CoreServices.CarbonCore          0x95a80a7b PrivateMPEntryPoint + 68

9   libsystem_c.dylib                       0x9002b5b7 _pthread_start + 344

10  libsystem_c.dylib                       0x90015d4e thread_start + 34

 

 

Thread 8:

0   libsystem_kernel.dylib                  0x96c458e2 __psynch_cvwait + 10

1   libsystem_c.dylib                       0x90030280 _pthread_cond_wait + 833

2   libsystem_c.dylib                       0x900b6095 pthread_cond_wait$UNIX2003 + 71

3   com.apple.CoreServices.CarbonCore          0x95aad492 TSWaitOnCondition + 128

4   com.apple.CoreServices.CarbonCore          0x95aad68e TSWaitOnConditionTimedRelative + 146

5   com.apple.CoreServices.CarbonCore          0x959f9b8b MPWaitOnQueue + 261

6   com.adobe.ACE                           0x00607a69 0x5c8000 + 260713

7   com.adobe.ACE                           0x00606d99 0x5c8000 + 257433

8   com.apple.CoreServices.CarbonCore          0x95a80a7b PrivateMPEntryPoint + 68

9   libsystem_c.dylib                       0x9002b5b7 _pthread_start + 344

10  libsystem_c.dylib                       0x90015d4e thread_start + 34

 

 

Thread 9:

0   libsystem_kernel.dylib                  0x96c458e2 __psynch_cvwait + 10

1   libsystem_c.dylib                       0x90030280 _pthread_cond_wait + 833

2   libsystem_c.dylib                       0x900b6095 pthread_cond_wait$UNIX2003 + 71

3   com.apple.CoreServices.CarbonCore          0x95aad492 TSWaitOnCondition + 128

4   com.apple.CoreServices.CarbonCore          0x95aad68e TSWaitOnConditionTimedRelative + 146

5   com.apple.CoreServices.CarbonCore          0x959f9b8b MPWaitOnQueue + 261

6   com.adobe.ACE                           0x00607a69 0x5c8000 + 260713

7   com.adobe.ACE                           0x00606d99 0x5c8000 + 257433

8   com.apple.CoreServices.CarbonCore          0x95a80a7b PrivateMPEntryPoint + 68

9   libsystem_c.dylib                       0x9002b5b7 _pthread_start + 344

10  libsystem_c.dylib                       0x90015d4e thread_start + 34

 

 

Thread 10:

0   libsystem_kernel.dylib                  0x96c458e2 __psynch_cvwait + 10

1   libsystem_c.dylib                       0x90030280 _pthread_cond_wait + 833

2   libsystem_c.dylib                       0x900b6095 pthread_cond_wait$UNIX2003 + 71

3   com.apple.CoreServices.CarbonCore          0x95aad492 TSWaitOnCondition + 128

4   com.apple.CoreServices.CarbonCore          0x95aad68e TSWaitOnConditionTimedRelative + 146

5   com.apple.CoreServices.CarbonCore          0x959f9b8b MPWaitOnQueue + 261

6   com.adobe.ACE                           0x00607a69 0x5c8000 + 260713

7   com.adobe.ACE                           0x00606d99 0x5c8000 + 257433

8   com.apple.CoreServices.CarbonCore          0x95a80a7b PrivateMPEntryPoint + 68

9   libsystem_c.dylib                       0x9002b5b7 _pthread_start + 344

10  libsystem_c.dylib                       0x90015d4e thread_start + 34

 

 

Thread 11:

0   libsystem_kernel.dylib                  0x96c460ee __workq_kernreturn + 10

1   libsystem_c.dylib                       0x9002e0ac _pthread_workq_return + 45

2   libsystem_c.dylib                       0x9002de79 _pthread_wqthread + 448

3   libsystem_c.dylib                       0x90015d2a start_wqthread + 30

 

 

Thread 0 crashed with X86 Thread State (32-bit):

  eax: 0x00000000  ebx: 0x00202ec8  ecx: 0x033e9f48  edx: 0x00000002

  edi: 0x015f90d0  esi: 0x033e9f48  ebp: 0xbffff708  esp: 0xbffff420

   ss: 0x00000023  efl: 0x00010206  eip: 0x015e4eb3   cs: 0x0000001b

   ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f

  cr2: 0x00000000

Logical CPU: 0

 

 

Binary Images:

    0x1000 -     0x4ff7 +com.adobe.InDesign (8.0.1.406 - 8010) <7E8AAA60-8B2D-93A9-FBD5-A8189BF62ED1> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6

    0xa000 -     0xaff7 +InDesignModelAndUI (0) <2E042CB4-E42B-151B-E858-1352BF64CBA2> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/InDesignModelAndUI.framework/Versions/A/InDesi gnModelAndUI

    0xe000 -     0xeff7 +InDesignModel (0) <C9ABC1CF-850A-FCC7-2CEA-68B14F048036> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/InDesignModel.framework/Versions/A/InDesignMod el

   0x12000 -   0x1f2fef +WidgetBinLib.dylib (1) <D2AAB5B9-0694-32FA-38D5-F97FEE688C9D> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/WidgetBinLib.dylib

  0x2a0000 -   0x47fffb +com.adobe.owl (AdobeOwl version 4.0.93 - 4.0.93) <D102FCD2-496D-5322-AEC0-7A5091CAA2CA> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl

  0x4ac000 -   0x546ff3 +com.adobe.owl-canvas (AdobeOwlCanvas version 3.6.05 - 3.6.05) <8E0CC5EB-E18A-20BD-BDC4-667D1CC43C12> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/Adobe OwlCanvas

  0x553000 -   0x55cfff +ASLSupportLib.dylib (1) <000064CE-84C2-F397-BAB1-17055FA344EC> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/ASLSupportLib.dylib

  0x563000 -   0x59fffb +TextPanelLib.dylib (1) <019DE080-1920-928F-57FB-F8FD8FCCA227> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/TextPanelLib.dylib

  0x5b6000 -   0x5bfff3 +PMRuntime.dylib (1) <935F67F6-939B-B544-147C-8F39065A5131> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/PMRuntime.dylib

  0x5c8000 -   0x744ff3 +com.adobe.ACE (AdobeACE 2.19.18.19553 - 2.19.18.19553) <2C680020-62C1-F45D-B48C-9D5AB8E99DCC> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE

  0x753000 -   0xd1afef +com.adobe.AGM (AdobeAGM 4.26.18.19553 - 4.26.18.19553) <AB15D5F5-2D3D-F597-DD23-47A7A4719FC1> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM

  0xd8d000 -   0xdc8ff7 +com.adobe.ARE (AdobeARE 1.5.02.19553 - 1.5.02.19553) <264C1354-0764-AFAB-5BB7-DA4B4EBEEFC1> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE

  0xdce000 -   0xdebff3 +com.adobe.BIB (AdobeBIB 1.2.02.19553 - 1.2.02.19553) <D3D9FDCE-75B2-7FB3-71C8-D5DF313F6B0F> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB

  0xdf1000 -   0xe18ff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <34F46810-2864-0365-91CF-BF9C8503400A> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeB IBUtils

  0xe1e000 -  0x1147fef +com.adobe.CoolType (AdobeCoolType 5.10.34.20990 - 5.10.34.20990) <8B314188-64CE-D199-13B6-1F6F8291A697> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeC oolType

0x117e000 -  0x1579fe7 +com.adobe.MPS (AdobeMPS 5.8.0.19673 - 5.8.0.19673) <D65ABA15-80D2-3F1C-2500-EEF873019149> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS

0x15d6000 -  0x163bff3 +ObjectModelLib.dylib (1) <073EF2BA-B5C6-A466-9AEC-963A2EF69144> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/ObjectModelLib.dylib

0x1652000 -  0x16affeb +DataBaseLib.dylib (1) <F5ED35C9-1779-CF0D-BD50-0BC162D96A31> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/DataBaseLib.dylib

0x16bf000 -  0x1b11ff7 +PublicLib.dylib (1) <AE41D60A-02A8-A918-C4D5-3917DDCE0B16> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/PublicLib.dylib

0x1c3d000 -  0x1c54ffb +com.adobe.AFL (AdobeAFL 1.0.0 - 1.0) <3B7A1817-3CA4-BEAA-A44A-5A9B5D664E93> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/AdobeAFL.framework/Versions/A/AdobeAFL

0x1c65000 -  0x1c71ff7 +com.adobe.boost_threads.framework (5.0.0 - 5.0.0.0) <56B14206-3221-D261-2B01-F91074D192FC> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_ threads

0x1c8e000 -  0x1c96fef +libtbbmalloc.dylib (0) <7A79ED70-A4AC-737A-2FAA-63B6FB29D4ED> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/libtbbmalloc.dylib

0x1ca3000 -  0x1cc2fff +libtbb.dylib (0) <6EA19434-60D6-505D-CB6F-5CA562A0F2A7> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/libtbb.dylib

0x1cd7000 -  0x1cdffef +com.adobe.boost_date_time.framework (5.0.0 - 5.0.0.0) <088B6233-3B58-D51A-4609-1FF7F462B1D3> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boos t_date_time

0x1cf6000 -  0x1e36feb +com.winsoft.wrservices (WRServices 5.0.0 - 5.0.0) <6D085279-1185-E7F0-B0D8-FBADBA062516> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/WRServices.framework/Versions/A/WRService s

0x1ea8000 -  0x1eabffb +com.adobe.AdobeCrashReporter (6.0 - 6.0.20120720) <A6503206-E545-4C47-B725-D6658C3E0BF5> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/A dobeCrashReporter

0x1eb2000 -  0x2bf7ff7 +libicudata.40.0.dylib (40) <015E6351-4F42-00C1-2096-BEE385B275B1> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata .40.0.dylib

0x2c0a000 -  0x2d3ffe7 +libicui18n.40.0.dylib (40) <8BE3FE71-0CE6-2B93-B5F2-B4F0DD274B91> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/ICUInternationalization.framework/Version s/4.0/libicui18n.40.0.dylib

0x2db3000 -  0x2ea4fef +libicuuc.40.0.dylib (40) <4CF7066A-6E82-FF80-93E6-6849149FBB98> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuu c.40.0.dylib

0x2ee1000 -  0x2f53fef +com.adobe.adobe_caps (adobe_caps 6.0.29.0 - 6.0.29.0) <E4ADECD5-05B4-E78B-09D8-E45FD640E84D> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_cap s

0x2f60000 -  0x3042ff3 +com.adobe.amtlib (amtlib 6.0.0.75 - 6.0.0.75) <808CABA8-E8E6-AC45-4905-A6AA59E8C41C> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib

0x3051000 -  0x3119fe7 +com.adobe.boost_regex.framework (5.0.0 - 5.0.0.0) <E124FC44-4A5C-A3C5-C7E2-0631F1D6E628> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/boost_regex.framework/Versions/A/boost_re gex

0x31bf000 -  0x31c0ff7 +com.adobe.boost_system.framework (5.0.0 - 5.0.0.0) <957930FC-D7B3-FAEA-0075-63C7B0E59070> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_s ystem

0x31c7000 -  0x3265fe3 +libicucnv.40.0.dylib (40) <D11DC46F-D58E-B17C-9356-46F593D5A7CF> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libic ucnv.40.0.dylib

0x3287000 -  0x328effb +com.adobe.ape.shim (3.3.8.19346 - 3.3.8.19346) <B711CAA7-29D6-D5CF-CE1B-A611896C8D87> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape

0x46b6000 -  0x46c3ff3  com.apple.Librarian (1.1 - 1) <68F8F983-5F16-3BA5-BDA7-1A5451CC02BB> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Libr arian

0x8fe22000 - 0x8fe54e57  dyld (210.2.3) <23516BE4-29BE-350C-91C9-F36E7999F0F1> /usr/lib/dyld

0x90007000 - 0x90014ff7  com.apple.AppleFSCompression (49 - 1.0) <166AA1F8-E50A-3533-A3B5-8737C5118CC3> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versio ns/A/AppleFSCompression

0x90015000 - 0x900d2feb  libsystem_c.dylib (825.26) <6E35A83F-1A5B-3AF9-8C6D-D7B57B25FB63> /usr/lib/system/libsystem_c.dylib

0x900d3000 - 0x900f7fff  libJPEG.dylib (849) <CD42C17E-6B13-35BE-B585-9AE69CEA534F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/lib JPEG.dylib

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0x95dd9000 - 0x95de3fff  libCSync.A.dylib (331.0.4) <71A7B331-C8A2-322C-AFB0-062EE9C3B848> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib

0x95de4000 - 0x95e8efff  com.apple.LaunchServices (539.7 - 539.7) <AF33EBD3-BC0B-30B5-B7DA-5CCCF12D7EDD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Framewor ks/LaunchServices.framework/Versions/A/LaunchServices

0x95e8f000 - 0x95f8dff7  libFontParser.dylib (84.6) <7D3EB3CC-527E-3A74-816A-59CAFD2260A4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/ATS.framework/Versions/A/Resources/libFontParser.dylib

0x95f8e000 - 0x95f90ffb  libRadiance.dylib (849) <EAF7C74F-2A71-3A07-82E1-4FADEAFCF201> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/lib Radiance.dylib

0x95fce000 - 0x95ff3ff7  com.apple.CoreVideo (1.8 - 99.4) <A26DE896-32E0-3D5E-BA89-02AD23FA96B3> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo

0x96271000 - 0x9635aff7  libxml2.2.dylib (22.3) <015A4FA6-5BB9-3F95-AFB8-B9281E22685B> /usr/lib/libxml2.2.dylib

0x9639e000 - 0x963a1ffc  libCoreVMClient.dylib (32.3) <35B63A60-DF0A-3FB3-ABB8-164B246A43CC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libC oreVMClient.dylib

0x963a2000 - 0x963a3ffd  libunc.dylib (25) <58599CBF-E262-3CEA-AFE1-35560E0177DC> /usr/lib/system/libunc.dylib

0x9642d000 - 0x96437fff  com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <B855E8B4-2EE3-3BFF-8547-98A0F084F9AF> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Spe echRecognition.framework/Versions/A/SpeechRecognition

0x96438000 - 0x9644efff  com.apple.CFOpenDirectory (10.8 - 151.10) <56C3F276-BD1F-3031-8CF9-8F4F481A534E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Framewo rks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory

0x9644f000 - 0x96455fff  com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Pri nt.framework/Versions/A/Print

0x96496000 - 0x964b3fff  libxpc.dylib (140.42) <1E419D55-C5C1-33FF-B52E-6C7FFBEA5E1F> /usr/lib/system/libxpc.dylib

0x964b4000 - 0x964bdfff  com.apple.CommerceCore (1.0 - 26.1) <8C28115C-6EC1-316D-9237-F4FBCBB778C5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Fr ameworks/CommerceCore.framework/Versions/A/CommerceCore

0x964be000 - 0x96616ffb  com.apple.audio.toolbox.AudioToolbox (1.8 - 1.8) <0D36953C-9897-3E9B-8C70-847E90B203A2> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToo lbox

0x96617000 - 0x9670fff9  libsqlite3.dylib (138.1) <AD7C5914-35F0-37A3-9238-A29D2E26C755> /usr/lib/libsqlite3.dylib

0x96710000 - 0x96710fff  com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <908B8D40-3FB5-3047-B482-3DF95025ECFC> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks /vecLib.framework/Versions/A/vecLib

0x9683f000 - 0x9683ffff  libkeymgr.dylib (25) <D5E93F7F-9315-3AD6-92C7-941F7B54C490> /usr/lib/system/libkeymgr.dylib

0x96bd4000 - 0x96c05fff  com.apple.DictionaryServices (1.2 - 184.4) <A31BB2CE-6965-3610-8B11-EA26EC6D7EEA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Framewor ks/DictionaryServices.framework/Versions/A/DictionaryServices

0x96c06000 - 0x96c06ffd  com.apple.audio.units.AudioUnit (1.8 - 1.8) <D35BA73D-1E56-3A1D-9F9F-971F3BF8C136> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit

0x96c07000 - 0x96c30fff  libxslt.1.dylib (11.3) <0DE17DAA-66FF-3195-AADB-347BEB5E2EFA> /usr/lib/libxslt.1.dylib

0x96c31000 - 0x96c4bffc  libsystem_kernel.dylib (2050.22.13) <70C520E8-0394-3DFB-823B-FE8C251C169A> /usr/lib/system/libsystem_kernel.dylib

0x96c4c000 - 0x96c6bff3  com.apple.Ubiquity (1.2 - 243.15) <E10A2937-D671-3D14-AF8D-BA25E601F458> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiqu ity

0x97087000 - 0x97099ff7  libdispatch.dylib (228.23) <86EF7D45-2D97-3465-A449-95038AE5DABA> /usr/lib/system/libdispatch.dylib

0x970f2000 - 0x97161ffb  com.apple.Heimdal (3.0 - 2.0) <964D9952-B0F2-34F6-8265-1823C0D5EAB8> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimda l

0x971ad000 - 0x971affff  com.apple.securityhi (4.0 - 55002) <62E3AE75-61CB-341E-B2A0-CFC985A2BF7F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Sec urityHI.framework/Versions/A/SecurityHI

0x9744b000 - 0x97497fff  libcorecrypto.dylib (106.2) <20EBADBA-D6D6-36F0-AE80-168E9AF13DB6> /usr/lib/system/libcorecrypto.dylib

0x97498000 - 0x974d3fef  libGLImage.dylib (8.7.25) <6C0B2148-032A-3911-AB21-2E07606E3D9A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libG LImage.dylib

0x9751c000 - 0x9752afff  com.apple.opengl (1.8.7 - 1.8.7) <0631EC1D-833B-39D2-A907-A9F7617E5504> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL

0x976a0000 - 0x9775eff3  com.apple.ColorSync (4.8.0 - 4.8.0) <EFEDCB37-4F20-3CEC-A185-5D2976E11BAC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/ColorSync.framework/Versions/A/ColorSync

0x9775f000 - 0x97769ffe  com.apple.bsd.ServiceManagement (2.0 - 2.0) <9732BA61-D6F6-3644-82DA-FF0D6FEEFC69> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/Ser viceManagement

0x9776a000 - 0x977efff7  com.apple.SearchKit (1.4.0 - 1.4.0) <454E950F-291C-3E95-8F35-05CA0AD6B327> /System/Library/Frameworks/CoreServices.framework/Versions/A/Framewor ks/SearchKit.framework/Versions/A/SearchKit

0x977f0000 - 0x9782fff7  com.apple.bom (12.0 - 192) <0637E52C-D151-37B3-904F-8656B2FD44DD> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom

0x97830000 - 0x97830fff  com.apple.Carbon (154 - 155) <604ADD9D-5835-3294-842E-3A4AEBCCB548> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon

0x97831000 - 0x9784afff  com.apple.Kerberos (2.0 - 1) <9BDE8F4D-DBC3-34D1-852C-898D3655A611> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos

0x9784b000 - 0x98407ff7  com.apple.AppKit (6.8 - 1187.37) <6FBB3467-04F9-395F-8EA8-C84347C5BE43> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit

0x98676000 - 0x9867affc  libGIF.dylib (849) <2F1DE1C6-4779-35A6-8ED5-BBF8ADD5962A> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/lib GIF.dylib

0x98695000 - 0x986a7fff  libbsm.0.dylib (32) <DADD385E-FE53-3458-94FB-E316A6345108> /usr/lib/libbsm.0.dylib

0x986a8000 - 0x986b6ff7  libz.1.dylib (43) <245F1B61-2276-3BBB-9891-99934116D833> /usr/lib/libz.1.dylib

0x986e7000 - 0x98a05ff3  com.apple.Foundation (6.8 - 945.16) <C4D95341-B4FF-30AC-815A-A23C019C57A3> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation

0x98a06000 - 0x98af7ffc  libiconv.2.dylib (34) <B096A9B7-83A6-31B3-8D2F-87D91910BF4C> /usr/lib/libiconv.2.dylib

0x98af8000 - 0x98afbff7  libcompiler_rt.dylib (30) <CE5DBDB4-0124-3E2B-9105-989DF98DD108> /usr/lib/system/libcompiler_rt.dylib

0x98afc000 - 0x98b41ff7  com.apple.NavigationServices (3.7 - 200) <F6531764-6E43-3AF3-ACDD-8A5551EF016A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Nav igationServices.framework/Versions/A/NavigationServices

0x98b42000 - 0x98b4afff  libcopyfile.dylib (89) <4963541B-0254-371B-B29A-B6806888949B> /usr/lib/system/libcopyfile.dylib

0x98b4b000 - 0x98ba5fff  com.apple.Symbolication (1.3 - 93) <684ECF0D-D416-3DF8-8B5B-3902953853A8> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/ Symbolication

0x98ba6000 - 0x98cb3ff3  com.apple.ImageIO.framework (3.2.0 - 849) <B34C2380-51F6-38B1-BB6C-C2E5185D90EF> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO

0x98e19000 - 0x98e22ff9  com.apple.CommonAuth (3.0 - 2.0) <34C4768C-EF8D-3DBA-AFB7-09148C8672DB> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/Com monAuth

0x98e23000 - 0x98e6bff5  com.apple.opencl (2.2.18 - 2.2.18) <004A1DE4-49C6-3938-8B54-CD1DC23BDBE5> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL

0x990f7000 - 0x9911bfff  com.apple.PerformanceAnalysis (1.16 - 16) <18DE0F9F-1264-394D-AC56-6B2A1771DFBE> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versi ons/A/PerformanceAnalysis

0x9911c000 - 0x99182fff  com.apple.print.framework.PrintCore (8.3 - 387.2) <0F7665F5-33F0-3661-9BE2-7DD2890E304B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/PrintCore.framework/Versions/A/PrintCore

0x99a05000 - 0x99a47ff7  libauto.dylib (185.1) <B2B5B639-6778-352A-828D-FD8B64A3E8B3> /usr/lib/libauto.dylib

0x99e47000 - 0x99ea9fff  libc++.1.dylib (65.1) <C0CFF9FF-5D52-3EAE-B921-6AE1DA00A135> /usr/lib/libc++.1.dylib

0x99eb2000 - 0x99ed0ff3  com.apple.openscripting (1.3.6 - 148.3) <F3422C02-5ACB-343A-987B-A2D58EA2F5A8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ope nScripting.framework/Versions/A/OpenScripting

0x99f93000 - 0x9a025ffb  libvMisc.dylib (380.6) <6DA3A03F-20BE-300D-A664-B50A7B4E4B1A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks /vecLib.framework/Versions/A/libvMisc.dylib

0x9a027000 - 0x9a20fffb  com.apple.CoreFoundation (6.8 - 744.18) <68AFEE40-0078-347E-9DEE-32CFE0062A10> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFo undation

0x9a210000 - 0x9a212fff  libdyld.dylib (210.2.3) <05D6FF2A-F09B-309D-95F7-7AF10259C707> /usr/lib/system/libdyld.dylib

0x9a213000 - 0x9a216ff9  libCGXType.A.dylib (331.0.4) <981B13D6-4E8B-3468-92D3-FE436B48C0DA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dyl ib

0x9a217000 - 0x9a4baff3  com.apple.CoreImage (8.2.4 - 1.0.1) <BA4EE8D7-FE72-3CC3-801F-B69D8A8B426F> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks /CoreImage.framework/Versions/A/CoreImage

0x9a4bb000 - 0x9a509ffb  libFontRegistry.dylib (100) <3B8350C2-4D8F-38C4-A22E-2F855D7E83D1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/F rameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib

0x9a50a000 - 0x9a50dfff  com.apple.help (1.3.2 - 42) <AD7EB1F0-A068-3A2C-9D59-38E59CEC0D96> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Hel p.framework/Versions/A/Help

 

 

External Modification Summary:

  Calls made by other processes targeting this process:

    task_for_pid: 2

    thread_create: 0

    thread_set_state: 0

  Calls made by this process:

    task_for_pid: 0

    thread_create: 0

    thread_set_state: 0

  Calls made by all processes on this machine:

    task_for_pid: 20308

    thread_create: 1

    thread_set_state: 0

 

 

VM Region Summary:

ReadOnly portion of Libraries: Total=163.2M resident=70.7M(43%) swapped_out_or_unallocated=92.5M(57%)

Writable regions: Total=162.9M written=19.9M(12%) resident=36.6M(22%) swapped_out=148K(0%) unallocated=126.3M(78%)

 

REGION TYPE                      VIRTUAL

===========                      =======

ATS (font support)                 46.3M

CG backing stores                  1936K

CG shared images                   1248K

CoreServices                       3416K

MALLOC                             98.1M

MALLOC guard page                    48K

MALLOC_LARGE (reserved)             772K        reserved VM address space (unallocated)

Memory tag=242                       12K

Memory tag=243                        4K

Memory tag=35                      7264K

Stack                              69.6M

VM_ALLOCATE                          88K

__DATA                             7024K

__DATA/__OBJC                       132K

__IMAGE                             528K

__IMPORT                             12K

__LINKEDIT                         34.4M

__OBJC                             1544K

__OBJC/__DATA                        44K

__PAGEZERO                            4K

__TEXT                            128.7M

__UNICODE                           544K

mapped file                       172.5M

shared memory                       308K

===========                      =======

TOTAL                             574.0M

TOTAL, minus reserved VM space    573.3M

 

 

Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2 GHz, 4 GB, SMC 1.69f4

Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB

Graphics: AMD Radeon HD 6490M, AMD Radeon HD 6490M, PCIe, 256 MB

Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020

Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353737334448302D4348392020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.16)

Bluetooth: Version 4.1.3f3 11349, 2 service, 11 devices, 2 incoming serial ports

Network Service: Wi-Fi, AirPort, en1

Network Service: Built-in Ethernet, Ethernet, en0

Serial ATA Device: TOSHIBA MK5065GSXF, 500.11 GB

Serial ATA Device: MATSHITADVD-R   UJ-898

USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3

USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfa100000 / 2

USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfa130000 / 6

USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0xfa133000 / 9

USB Device: Apple Keyboard, apple_vendor_id, 0x0221, 0xfa132000 / 7

USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 5

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0246, 0xfa120000 / 4

 
Replies
  • Currently Being Moderated
    Jun 17, 2013 2:57 AM   in reply to robotikka

    See the FAQ at the top of the Forum - namely the ones on Resetting your Preferences.

     
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    Mark as:
  • Currently Being Moderated
    Jun 17, 2013 3:17 AM   in reply to robotikka

    I can read in the report

     

    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread

    0   ObjectModelLib.dylib                    0x015e4eb3 0x15d6000 + 61107

    1   ObjectModelLib.dylib                    0x0160564d ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 16765

    2   ObjectModelLib.dylib                    0x016024ba ShuksanInit(IStartupScreen* (*)(), IPlugIn*) + 4074

    3   com.adobe.InDesign                      0x00001dc2 main + 82

    4   com.adobe.InDesign                      0x00001d55 start + 53

     

    Open the extensions manager and turn off any 3rd Party Plugins (note do not turn off any Adobe Plugins)

     
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    Mark as:
  • Currently Being Moderated
    Jun 17, 2013 3:28 AM   in reply to robotikka

    Here's another thread with the same issue as yours

     

    http://forums.adobe.com/message/4807183

     

    And they cured it by trashing the preferences.

     

    Please attempt trashing the preferences again - you can do this by starting Indesign and holding down CTRL ALT SHIFT (or on Mac CMD ALT Shift [I think])

     
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    Mark as:
  • Currently Being Moderated
    Jun 17, 2013 3:34 AM   in reply to robotikka

    Did you look at the advice in the other thread?

     
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    Mark as:
  • Currently Being Moderated
    Jun 17, 2013 3:46 AM   in reply to robotikka

    How are you trashing your preferences?

     

    Your preferences are restored everytime you restart the program.

     
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    Mark as:
  • Currently Being Moderated
    Jun 17, 2013 3:55 AM   in reply to robotikka

    I don't know if you're following the directions clearly -

     

    Let's start again

     

    Launch InDesign and directly after clicking the icon to launch the application hold down

     

    Shift+Control+Option+Command

     

     

    You should be prompted with "Reset your Preferences"

     

    Which will generate the files you need.

     
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    Mark as:
  • Currently Being Moderated
    Jun 17, 2013 4:11 AM   in reply to robotikka

    You're not really giving me anything to go on other than saying it doesn't work doesn't help me - I need to know that you are getting the prompts to reset preferences - screen shots help a lot

     

     

    However, do a system search for

     

    *.plist

     

     

    And locate the one that should be within an InDesign folder

     

    Delete this file

     

     

    Also install this update http://www.adobe.com/support/downloads/detail.jsp?ftpID=5466

     
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    Mark as:
  • Currently Being Moderated
    Jun 17, 2013 4:43 AM   in reply to robotikka

    Sorry I can't be of any further help - I think it might be best to do a complete clean reinstall of the Suite

     

    Instructions are located here

     

    http://www.adobe.com/support/contact/cscleanertool.html

     

    Please follow them exactly - print them out - and download the necessary files located at the bottom of the article.

     
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    Mark as:
  • Currently Being Moderated
    Jun 17, 2013 5:04 AM   in reply to robotikka

    robotikka wrote:

     

     

    The information contained in that FAQ is badly out of date as the preferences are not located in tose places in the OS anymore.

    The prefs are still in the same place, but in your version of OS X the folders are hidden. See Access hidden user library files | Mac OS 10.7 Lion if you don't know how to access them.

     

    It's entirely possible they've never been wtirren, howevever, if you deleted them during the uninstall and ID never managed to launch afterward.

     

    Here are some other things to check: Is your defualt printer connected directly to the computer and online? Is ID installed using the default settings, or did you move the installation to a new location?

     

    Have you tried making a new user on your machine and running in that user?

    Have you tried booting into Safe Mode (hold the Shift Key while starting up) to eliminate possible conflicts with other software and tested to see if ID will launch?

     
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    Mark as:
  • Currently Being Moderated
    Jun 17, 2013 11:36 AM   in reply to robotikka

    Bizarre what happened you there - been using InDesign since CS2 and never had a problem like that.

     

    These things happen, glad it's sorted.

     
    |
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