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GrumpyElvis
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Error U44M1P7 when install 13.0.1.2 update for Photoshop CS6

Jun 17, 2013 6:54 AM

I tried installing from Application manager, within PS6 and as seperate download but all fail.

 

Saw troubleshooting ideas from

Installation failed. Error U44M1P7 | Updates

Any suggestions?

 
Replies
  • Currently Being Moderated
    Jun 17, 2013 7:00 AM   in reply to GrumpyElvis
     
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  • Currently Being Moderated
    Jun 17, 2013 7:00 AM   in reply to GrumpyElvis

    The first step is to go here - http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-upda tes-ccm.html

     

    If the manual install fails or is not available, then it'll show you how to get into the log files.  Copy any errors and that will help us figure out what's wrong.

     
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  • kglad
    72,235 posts
    Jul 21, 2002
    Currently Being Moderated
    Jun 17, 2013 7:31 AM   in reply to GrumpyElvis

    you're trying to install the 13.1.2 update?

     

    if so, uninstall ps, reinstall using adobe application manager but, close the manager after downloading and installing.

     

    open ps and click help>updates and select 13.1.2.  do not update to 13.0.1.2 first.

     
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  • kglad
    72,235 posts
    Jul 21, 2002
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    Jun 17, 2013 7:53 AM   in reply to GrumpyElvis

    click your start button>in the search field, type uninstall>under control panel, click uninstall a program>find adobe photoshop cs6 and click it.

     
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  • kglad
    72,235 posts
    Jul 21, 2002
    Currently Being Moderated
    Jun 17, 2013 11:13 AM   in reply to GrumpyElvis

    you're welcome.

     
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  • Currently Being Moderated
    Jul 15, 2013 5:31 PM   in reply to kglad
     
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