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LucyWriter1234
Currently Being Moderated

Document is Blank After opening

Jun 17, 2013 11:29 AM

I have downloaded the trial version to use until I get a proper license. I switched from FM 10 to FM 11. However, opening a document in FM11 whether it is from a FM11 template or a previous document in FM 10 displays only a blank document. If I click on anything in the interface, I can see the outline of the document, but once I click away, it is blank again. I am opening it unstructured FM which is the only interface I've used.

 

I have looked at preferences, view, etc. I don't see anything to turn off the WYSIWYG interface and see the document properly. There is no insertion point and the catalogs are set to show everything.

 

Please help,

 

Laura

 
Replies
  • Currently Being Moderated
    Jun 18, 2013 5:26 AM   in reply to LucyWriter1234

    Since the trial version *is* the full version, I was going to suggest that something went wrong in your install. Maybe you didn't have full admin rights to your local machine or some other process was running that interfered with the FM installer?

     
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