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ourden1
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Flash Pro CC - Crashes on start

Jun 18, 2013 8:26 AM

I have installed Flash Pro CC but receive the following error on when i open a new document

 

"LivePreview has encountered a corrupt SWF. Live Preview will be disabled in this document."

 

It then crashes.

 

I already have Flash Pro CS6 installed.

 

Any ideas?

 
Replies
  • Currently Being Moderated
    Jun 18, 2013 10:58 PM   in reply to ourden1

    What is the operating system and version that you are using?

     

    I dont see this happen on Win7,Win8 and OSX 10.7 and 10.8

     
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    Jun 19, 2013 4:04 PM   in reply to ourden1

    I get this error too!  Can't open any fla files....  any fix yet?

     
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  • Currently Being Moderated
    Jun 19, 2013 5:16 PM   in reply to DNelson.UPSCO

    Hi everyone,

     

    I have forwarded your queries to the product team. Will let you know as soon as I hear from them.

     

    Thanks,

    Preran

     
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    Jun 20, 2013 5:12 AM   in reply to Preran

    thank you.  (i've been using CS6 for now)

     
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    Jun 22, 2013 6:07 PM   in reply to DNelson.UPSCO

    any luck?

     
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    Jun 22, 2013 9:00 PM   in reply to DNelson.UPSCO

    Hi Nelson,

     

    The product team is still investigating. Meanwhile, we fixed a similar issue in Dreamweaver, and if you want to give it a shot, go ahead.

     

    All that you have to do is ensure that you have the fonts Verdana and Tahoma installed on your computer. This was a fix for Mac OS, and am not sure if it will hold good for Windows.

     

    http://forums.adobe.com/message/5435391#5435391

     

    Thanks,

    Preran

     
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    Jul 4, 2013 11:48 PM   in reply to Preran

    This issue is also related to http://forums.adobe.com/thread/1236588?start=40&tstart=0. On windows we get this error if flashfirebug plugin to firefox is installed.

     

    We are investigating the issue further for a fix. However, for the time being uninstalling the flashfirebug plugin should fix the crash. If you prefer editing the configuration files manually, then alternatively you can just comment out or remove the PreLoadSwf key in mm.cfg (found in your home folder) to avoid the crash.

     

    - Dharmendra.

     
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