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Internet Explorer - Adobe Install popup when Flash Player already installed.

Jun 18, 2013 11:56 AM

Hi, I'm testing my wed site developed in Flash CS6 with Firefox, Safari and Internet Explorer on Mac and PC systems. When I use Internet explorer it (Flash player installer) asks me to Install Flash Player even though Flash Player is already installed on the PC. Is there a publishing setting somewhere in Flash that I'm missing that tells browsers ("Explorer") to use the Existing Flash Player? I'm currently publishing with the setting "use Flash Player 10.3 and above". Thank you for your help.

 

I have the latest Flash player installed as of yesterday. And it still happens.

 

I'm not sure if this is the correct forum. It was suggested  in Flash Web Design forum that I try the flash player forum. So, any help to get this working without a Flash Player installation request is greaty appreciated.

 
Replies
  • Currently Being Moderated
    Jun 18, 2013 10:36 PM   in reply to JeffsDW
     
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  • Currently Being Moderated
    Jun 19, 2013 12:35 PM   in reply to JeffsDW

    Hi,

     

    Please try the workarround provided in the below forum thread

     

    http://forums.adobe.com/message/4323109#4323109

     
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  • Currently Being Moderated
    Jun 21, 2013 10:10 PM   in reply to JeffsDW

    Can you post a screenshot of that installer pop-up you are seeing?  I am not quite sure what you see.

     
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