Skip navigation
Currently Being Moderated

Cant reinstall CC. Please Help.

Jun 18, 2013 12:01 PM

Tags: #illustrator #adobe #reinstall #cc #cc_update

I have uninstalled illustrator CC because i have installed it with the wrong preference settings, and now its say that its up to date, and doesn't give me the option to install.

 
Replies
  • Currently Being Moderated
    Jun 18, 2013 12:19 PM   in reply to heshy c

    Quit the Creative Cloud app and then launch it again. On selecting the "Apps" tab will refresh the list & you will see that AI CC is gone from the "Up to date" list. You can now install AI under the labels "All Apps" or "Find New Apps".

     

    If this doesn't work than try a sign out/sign in in the Creative Cloud App.

     

    Regards,

    Raghuveer

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points