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Pen tool problems

Jun 18, 2013 1:07 PM

Tags: #photoshop #issue #bug #creative_cloud #pen_tool #cc

Just updates to Photoshop CC and I am having a problem with the pen tool. In CS6, if you made two point, and then added a point between them you could immediately move the middle point. Now in CC you must move your mouse off the point and back on for it to recognize it. There is a video of the problem at this link:

https://vimeo.com/68642070?email_id=Y2xpcF90cmFuc2NvZGVkfGY3YzlhMGQ1MW VkMTdkZTNmOTgzNGY5ODYxNWY0YjU2NDQ0fDM5NzU3NTB8MTM3MTU4NTk4Mw%3D%3D&utm _campaign=7701&utm_medium=clip-transcode_complete-finished-20120100&ut m_source=email

 

Any sugegstions? I've tried trashing my preferences (shift alt option on startup) and it did nothing.

 
Replies
  • Currently Being Moderated
    Jun 18, 2013 1:15 PM   in reply to nathanalf

    For me, If I do the same as in your video (clicking and then dragging in the middle of the path) the pentool proceeds to drag out a bezier handle to give me an 's' curved line.

     

    mid point.jpg

     
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  • Currently Being Moderated
    Jun 18, 2013 1:28 PM   in reply to nathanalf

    I have to click (to add point) and release mouse button, then hold down cmd and click/drag the point. To be honest I have never tried your way in my workflow.

     

    Is there anything in the top tool bar for pen settings that is any different? - I can't see any setting that will make the cursor operate differntly.

     
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  • Currently Being Moderated
    Jun 18, 2013 1:47 PM   in reply to nathanalf

    I can do it without moving the mouse away from the newly created point. Then pressing CMD (curser changes to white arrow) I can drag the point away.

     
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  • Currently Being Moderated
    Jun 18, 2013 2:35 PM   in reply to nathanalf

    I concur, it does get stuck if you are REALLY quick when trying to move it. (i'm trying this on my laptop, I would normally be using a wacom pen, it might not be able to be as quick as a mouse click

     

    Those tiny little things can be verry annoying if it's changed in a way that you are used to in your workflow. Hope you can live with it somehow.

     
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  • Currently Being Moderated
    Jun 19, 2013 11:21 PM   in reply to nathanalf

    Nathanalf, i'm having the same problem with yours. It driving me crazy, but all i can do is waiting for them to fix this. Thank you for reporting that bug.

     
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  • Currently Being Moderated
    Jun 20, 2013 10:12 AM   in reply to nathanalf

    Same problem on Windows 8 64-bit. Yesterday I had installed Photoshop CC for speeding up my current project (remove background with pen tool  for about 200 products) and it was step back. Black flickering when hand tool used and little delay when adding, or moving pen points. Right now I tried to add new, better graphics card. Flickering is gone, but pen tool bug remains.

     

    It's terrible! On other side, camera raw on layers is time saving feature!

     

    i7 2600K@3.9 GHz, 16 GB RAM 1600 MHz, SSD disk 500 MB/s R/W... Normally I am using CPU GPU Intel 3000, but today I tried NVidia GTX 650Ti 2 GB VRAM.

     
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  • Currently Being Moderated
    Jun 20, 2013 11:18 AM   in reply to JurajVT

    This bug is also present in the latest cs6 update 13.0.1.2. But it absent in CS6 13.1.2.

     

    Furthermore, in 13.1.2. there is a bug with selection when OpenGL is off.

    http://forums.adobe.com/message/5305723#5305723

     

    In PS 14.0 (CC) there are all this bugs present.

     

    Plus they changed the behavior of pentool. When no path is present yet, i cant select the mode in which the new path will be drawn. Plus the keys "+"

    and "-" change the mode of current selected subpath and have no effect to the dropdown switch of pentool mode.

     

    It is impossible to use PS CC because of this. So I am useing CS6 13.0.1.1 - the most stable version on win7.

     

    p/s. my english is too bad((

     
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  • Currently Being Moderated
    Jun 20, 2013 2:43 PM   in reply to nathanalf

    We are aware of path delay issues as well as the inability to set the intersection prior to path creation. Sorry for any inconvenience these issues are causing.

     
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  • Pierre Courtejoie
    7,038 posts
    Jan 11, 2006
    Currently Being Moderated
    Jul 23, 2013 6:13 AM   in reply to nathanalf

    Nathanalf, use the spacebar to move it as you draw, it's much more convenient!

     
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  • Currently Being Moderated
    Aug 1, 2013 11:06 AM   in reply to M Shaw

    Is there an ETA for a fix? This bug makes CC entirely unusable for me, it's far too frustrating.

     
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  • Currently Being Moderated
    Aug 8, 2013 2:56 PM   in reply to Eric Hall Photography

    Hope my english will be understood:

     

    This Pen-Tool-bug makes PS CC nearly entirely unusable for me too!!! (..AND THERE ARE OTHER ISSUES IN THE PROGRAM...) But I'm still paying for it every month till it maybe will be corrected!?????

     

    ...AND:

    1.  The PS CC was wery difficult to download. The same goes for some of my (clever) colleges.

    2.  The Adobe Online-help did NOT answer my very simple and short question!!

    3.  The online help has earlier shown a shocking lack of knowledge to the Photoshop-program. Wholesaledealers in my country had the exactly same experience on the same problems!! (*"WE DON'T KNOW, BUT ARE THERE OTHER THINGS WE CAN DO FOR YOU??")

     

    I still love what Photoshop was, and I hope my love will come again if PS CC is going to work proberly!!

     

    BEST REGARDS

    Frank

     
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  • Currently Being Moderated
    Nov 14, 2013 1:35 PM   in reply to nathanalf

    Sill no fix? I just switched from CS6 to CC via the for photographers -program and noticed this wonderful lag.. I mean what the hell, who is testing this software? Horrible, just horrible. I'm glad I still have older licences to use at work.

     

    Please, Adobe. I'm now paying for this service every month. Make it worth my while?

     
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  • Currently Being Moderated
    Nov 14, 2013 1:46 PM   in reply to apeltomaki

    After newest updates I have no this problem anymore. All is O.K.

     
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  • Currently Being Moderated
    Nov 14, 2013 2:01 PM   in reply to JurajVT

    JurajVT wrote:

     

    After newest updates I have no this problem anymore. All is O.K.

    What is the "newest updates" for you? And what is your OS? I have this lag on PS 13.0.1.2, 13.0.1.3, 13.1.2 an on 14.1.2 on windows7.

     
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  • Currently Being Moderated
    Nov 14, 2013 2:09 PM   in reply to r-bin

    Adobe Photoshop Version: 14.1.2 (14.1.2 20130923.r.427 2013/09/23:23:00:00) x64

    Operating System: Windows 8 64-bit

    Version: 6.2

    System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading

    Physical processor count: 4

    Logical processor count: 8

    Processor speed: 3410 MHz

    Built-in memory: 16367 MB

    Free memory: 9344 MB

    Memory available to Photoshop: 14671 MB

    Memory used by Photoshop: 54 %

    Image tile size: 1024K

    Image cache levels: 4

    Display: 1

    Display Bounds: top=0, left=0, bottom=1050, right=1680

    OpenGL Drawing: Enabled.

    OpenGL Allow Old GPUs: Not Detected.

    OpenGL Drawing Mode: Advanced

    OpenGL Allow Normal Mode: True.

    OpenGL Allow Advanced Mode: True.

    NumGPUs=1

    gpu[0].OGLVersion="3.0"

    gpu[0].MemoryMB=2048

    gpu[0].RectTextureSize=16384

    gpu[0].Renderer="GeForce GTX 650 Ti/PCIe/SSE2"

    gpu[0].RendererID=4550

    gpu[0].Vendor="NVIDIA Corporation"

    gpu[0].VendorID=4318

    gpu[0].HasNPOTSupport=1

    gpu[0].DriverVersion="9.18.13.3158"

    gpu[0].Driver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2 um,nvwgf2um"

    gpu[0].DriverDate="20131015000000.000000-000"

    gpu[0].CompileProgramGLSL=1

    gpu[0].TestFrameBuffer=1

    gpu[0].OCLSupported=1

    gpu[0].OCLVersion="1.1"

    gpu[0].CUDASupported=1

    gpu[0].CUDAVersion="6.0.1"

    gpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.40 NVIDIA via Cg compiler"

    gpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTR UCTIONS_ARB]=[16384]

    gpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]

    gpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]

    gpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]

    gpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]

    gpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]

    gpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]

    gpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[2048]

    gpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]

    gpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]

    gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1

    gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1

    gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1

    gpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1

    gpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1

    gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1

    gpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1

    gpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1

    gpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1

    gpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1

     
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  • Currently Being Moderated
    Nov 14, 2013 2:25 PM   in reply to JurajVT

    JurajVT, glad for you. But i still have this lag bug even on 14.1.2 ps on win7(x86). On ps 13.0.1.1 there is no any lags. BUT(!). You can reproduce a similar lag (not such strong) when you create a file e.g. 4000x4000 or larger then turn on View->Show->Layer Egdes and then try to do something with pen tool.

     

    p.s. ADOBE, psz, make the FIX!


     

     
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    Nov 14, 2013 2:45 PM   in reply to r-bin

    I tried it right now.

     

    NEF file 26 MB (in Photoshop 62 MB), 6016 x 4016 px, turned on Layer Edges, 150 % zoom, no delays (lags).

     

    I am sorry, that you have still these problems.

     
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  • Currently Being Moderated
    Nov 14, 2013 3:04 PM   in reply to JurajVT

    OK. I`ve noticed that bug first on 13.0.1.2

     

    Release notes

    Notable Windows specific bugs fixed

    • Photoshop fails to launch on a limited user account system due to locked default scratch disk
    • Pen tool input doesn’t draw correctly
    • Improved Windows 8 tablet support

     

    What do they done with pen tool? They breaked it. Return all back! What was incorrect with pen tool? Theay just brake it of.

     

    p.s. sorry, my english is not good.

    p.s.s, bug with ps help call i have seen even on ps7 on win98. But it was not such annoying as that with pen tool.

     
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  • Currently Being Moderated
    Feb 20, 2014 6:38 AM   in reply to r-bin

    Wow, no replies on this topic since last year??? Has Adobe abandoned the idea of fixing this issue, or does someone know a workaround. I just installed CC, and my work heavily relies on the pen tool, and this bug is going to force me to revert back to CS6. Anyone have a fix??

     
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  • Currently Being Moderated
    Feb 20, 2014 6:54 AM   in reply to nathanalf

    I appreciate the quick reply nathanalf, however, I did update to 14.2.1, tried both the 32 and 64 bit versions and still have the lag. Interestingly enough though, I tried my wacom and no lag on the pen tool, although for me I'm not used to using the pen tool with a tablet at all, so this solution is counterproductive. I do see an update for Camera Raw, but I'm sure this wouldn't help the issue.

     
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  • Currently Being Moderated
    Feb 20, 2014 6:55 AM   in reply to Andymc7

    oh, by the way, I apologize, I'm on Win7 64

     
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  • Currently Being Moderated
    Feb 20, 2014 7:25 AM   in reply to nathanalf

    Ok, thanks for the input, I'll probably do a system restart, test both versions, then have to go with the more drastic method and see what happens.

     

    thanks again

     
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  • Currently Being Moderated
    Feb 21, 2014 6:51 AM   in reply to Andymc7

    Well, I did a total reinstall, got all available updates, and the pen tool worked fine the whole day yesterday. I even closed and reopened PS to "confirm" the lag was fixed, now this morning I open the app and it's lagging again. X(. I suppose this is something I'll have to live with, or go back to a previous version. Maddening to say the least.

     
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  • Currently Being Moderated
    Mar 4, 2014 5:10 PM   in reply to Andymc7

    I am having this pen tool issue with PS CC - PS CS6 works fine.

    After closing a path I cannot command+drag and move a point or command+click and activate a segment to access the curve handles. What works is adding an arbitrary point somewhere after closing hte path then I can manipulate the path properly. This isn't normal, anyone else can confirm this?

    Latest update of PS CC and Mac 10.6.8

     
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  • Currently Being Moderated
    Mar 5, 2014 6:48 AM   in reply to eclic

    Does anyone know of a timeframe to fix these pen tool issues??

     
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  • Currently Being Moderated
    Apr 10, 2014 11:13 AM   in reply to Andymc7

    HELLO?? I'm sorry, I'm not one to complain, but this pen tool issue is getting ridiculous. Adobe, do you care?? Will this be addressed in the next update?

     
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