Need help reactivating our copies of Macromedia Dreamweaver MX2004. Problem is we do not receive an activation error message when trying to run the software. Simply does not boot up. Have tried reinstalling software from original installation disc with same result (or lack thereof!). Message comes up saying the software has been successfully installed, but no activation error message and will not boot up when we try to open it. Tried chatting with Adobe Online Help on two occasions, but all they could do is provide us with the new serial number for the product . When I’ve asked where to enter the serial number (since we do not receive the activation error message) they could provide no assistance other than the new serial number. Seems there must be a link to the activation error message which we could be provided, so that we could enter the new serial number and reactivate Dreamweaver? Hope someone can help!
Can you check out this document http://helpx.adobe.com/x-productkb/policy-pricing/macromedia-legacy-ac tivation-error.html and let us know if it helped you. You are using a very old version of DW. I suggest that you take the trial version of the Creative Cloud version for a spin.
And, the CS2 version is available for free.
I've been to that page on the Adobe site at least two dozen times trying to solve our problem. If you can't get to the activation error message it's not helpful. All we're trying to do is occasionally edit content at two websites, all of which was written and created in Dreamweaver ages ago, and which we only update once or twice a year.
As per your suggestions, checked the Adobe site for CS2 and information there indicates CS2 has also been deactivated and no longer supported. Creative Cloud lists a monthly fee of $49.95 which is way beyond our budget for occasional edits.
If there is an activation error message for Macromedia Dreamweaver MX2004 don't understand why Adobe can't provide a link.
Anyone else have a solution?
John, don't forget to do the 701 update too.
Couple thoughts John -
Did you try just installing DW without the updater to see if it boots up and gets you to the error message.
Another thought -
Try the steps here to force DW to create a new configuration folder
Fingers crossesd for you
Yes, I noticed it. That's where i saw the message that Adobe has disabled the activation server for CS2, as it has for Dreamweaver.
Are you suggesting I try and download it anyway?
Yes, have tried booting it without installing the updater.
Your link on reconfiguring refers to a Windws setup, and we're all Mac here. Couldn't find anything similar in our Dreamweaver folders.
Thanks for trying to help, though!
Johnny see if this article helps you find your MAC cinfiguration folder.
The personal configuration folder for Dreamweaver 8 and older is in a similar location, except you should replace "Adobe" with "Macromedia" and substitute the appropriate version of Dreamweaver in the path name.