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John McGrath
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How to reactivate Macromedia Dreamweaver MX2004?

Jun 18, 2013 5:37 PM

Need help reactivating our copies of Macromedia Dreamweaver MX2004. Problem is we do not receive an activation error message when trying to run the software. Simply does not boot up. Have tried reinstalling software from original installation disc with same result (or lack thereof!).  Message comes up saying the software has been successfully installed, but no activation error message and will not boot up when we try to open it. Tried chatting with Adobe Online Help on two occasions, but all they could do is provide us with the new serial number for the product . When I’ve asked where to enter the serial number (since we do not receive the activation error message) they could provide no assistance other than the new serial number. Seems there must be a link to the activation error message which we could be provided, so that we could enter the new serial number and reactivate Dreamweaver? Hope someone can help!

 
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  • Currently Being Moderated
    Jun 18, 2013 5:51 PM   in reply to John McGrath

    Hi John,

     

    Can you check out this document http://helpx.adobe.com/x-productkb/policy-pricing/macromedia-legacy-ac tivation-error.html and let us know if it helped you. You are using a very old version of DW. I suggest that you take the trial version of the Creative Cloud version for a spin.

     

    And, the CS2 version is available for free.

     

    Thanks,

    Preran

     
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    Jun 18, 2013 6:27 PM   in reply to John McGrath
     
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    Jun 18, 2013 7:10 PM   in reply to John McGrath

    Couple thoughts John -

     

    Did you try just installing DW without the updater to see if it boots up and gets you to the error message.

     

    Another thought -

     

    Try the steps here to force DW to create a new configuration folder

    http://kb.adobe.com/selfservice/viewContent.do?externalId=36bda422&sli ceId=1

     

    Fingers crossesd for you

     
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    Jun 18, 2013 7:29 PM   in reply to John McGrath

    Hi John,

     

    Are you looking at this page to download CS2?

     

    http://www.adobe.com/downloads/cs2_downloads/

     

    Thanks,

    Preran

     
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    Jun 18, 2013 7:45 PM   in reply to Preran

    Please note that CS2 products are for people who legitimately own them according to the notice on that page:

     

    2013-06-19_0342.png

     

    I have boxed the relevant text for clarity.

     
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  • Currently Being Moderated
    Jun 19, 2013 3:25 AM   in reply to John McGrath

    Johnny see if this article helps you find your MAC cinfiguration folder.

    http://forums.adobe.com/thread/494811

     

    • Mac OS X: Macintosh HD:Users:<username>:Library:Application Support:Adobe:Dreamweaver 9:Configuration

     

    The personal configuration folder for Dreamweaver 8 and older is in a similar location, except you should replace "Adobe" with "Macromedia" and substitute the appropriate version of Dreamweaver in the path name.

     
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